Senior Product Designer - App Platform

About Addi

We are a technology company working to transform credit and banking in Latin America starting with point of sale finance. We aim to build fair, simple, and affordable financial services that empower our clients, treat them with dignity, and build financial freedom. We launched in February 2019 and have already served millions of clients and disbursed millions of dollars.

We operate as a full-stack startup. We have built our core systems and processes from scratch, and we believe our technology and analytics platform will drive our progress in the years to come. We come at this with deep experience building and growing technology teams and financial products. As important as what we do is how we do it. We are a conscious company and are deeply committed to working and living our five core values - A company of owners inspiring colleagues, we pull rabbits out of hats, we care and we trust, act with integrity, win today every day, and scale exponentially.

We are backed by Andreessen Horowitz, Monashees, Village Global, and an outstanding team of individual angels, including Kevin Ryan, Josh Abramowitz, and Scott Weiss.

Mission:

Your mission as a Senior Product Designer on the Consumer Platform team is to craft secure, seamless, and engaging user experiences that build trust and drive transactions within the app. You will lead design efforts for the Identity and Engagement squads, defining the security and information architecture (e.g., 2FA, login, biometrics) while enhancing user engagement and adoption. You’ll bridge cross-functional teams, applying user-centered design principles to shape innovative solutions for key financial product workflows.

What you will do

1. Enhanced User Adoption & Retention: Increase user interaction with core mobile app features.

2. Launch of Secure & Scalable Solutions: Design and implement secure, user-friendly features like 2FA, login flows, and biometrics, ensuring scalability and compliance with security standards. Simplify the onboarding experience for new users.

3. Establishment of Design Best Practices: Define, document, and integrate user experience principles for security and transactional workflows, ensuring alignment with the design system and improving consistency.

4. Validated User Insights: Ensure all initiatives are data-informed, leveraging qualitative and quantitative research to guide decisions.

Competencies:

• Product Designer Experience:

  • Minimum 5+ years as a Product Designer or similar role, ideally in consumer-facing apps or fintech.

  • Proven ability to design secure, intuitive user flows for sensitive information handling (e.g., 2FA, login, biometrics, or payments).

• Technical expertise:

  • Deep understanding of UX/UI principles, user research, and interaction design.

  • Expertise in tools like Figma, and ability to create high-fidelity prototypes.

  • Strong skills in information architecture, workflow mapping, and design systems integration.

  • Proficiency in interpreting and applying data-driven insights (e.g., A/B testing, heatmaps).

• Values and ownership:

  • Problem-Solving Capability: Demonstrates a structured approach to solving design and user experience challenges. Quickly identifies root causes and proposes creative, actionable solutions to complex problems.

  • Empathy and User Advocacy: Always prioritizes user needs, maintaining a deep understanding of their pain points to design solutions that balance usability and business goals.

  • Adaptability and Resilience: Thrives in a fast-paced, ever-changing environment, showing the ability to pivot designs and strategies based on new insights or shifting priorities.

  • Ownership and Accountability: Takes full responsibility for design deliverables, ensuring they meet quality standards and align with business objectives.

  • Strong Communication and Stakeholder Management: Clearly articulates design decisions and rationales to both technical and non-technical audiences, ensuring alignment and understanding across teams.

  • Team Collaboration and Mentorship: Works well in cross-functional teams, actively sharing knowledge and mentoring junior designers to foster a culture of growth and collaboration.

Benefits

• Work on a problem that matters and help change customers’ lives.

• Build a lasting company from the very beginning, helping define every aspect of it.

• Massive market opportunity ahead of us; we are growing faster than pretty much any other fintech lender was at our stage.

• Work alongside a great and diverse team that cares about what we are doing and how we are doing it.

• Generous compensation, including equity, 100% health insurance (and 1000% for dependents), flexible time-off, learning budget, and visa sponsorship for foreigners.