Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
Our team is looking for a Product Technology Consultant who will be a part of our Products and Technology Consulting team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:
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Seeks and obtains information about Customers’ technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, revenue diversification, etc
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Proactively introduces Sabre products/solutions including Sabre APIs to optimize workflow, drive efficiency and further stickiness
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Prepare and conduct regular customer reviews
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Promote awareness and encourage adoption of new released functionalities and related benefit to customers’ business
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Review product adoption and opportunities to optimise usage
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Manages customer perception by focusing the customer success and benefits of adopting Sabre technology
- Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
- Proactively consult with your customers on best practices for Sabre solutions
- Map Sabre solutions and customer needs to drive differentiated value and optimal performance
- Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
- Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
- Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
- Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
- Provide project management guidance and oversight of key technical engagements to ensure successful implementations
Qualifications and Education Requirements:
- Minimum 4 years of relevant work experience
- Bachelor’s degree
- Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
- Deep understanding of the travel industry and ecosystem
- Proficient knowledge and hands on experience with Sabre products with hands-on experience
- Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
- Excellent customer service and communication skills
- Familiarity with mid/back office tools and corporate/leisure online booking tools
- Ability to analyze and trouble-shoot
- Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
- Experience with Sabre APIs using tools such as Soap or Postman
- Competency in training technical teams on functional and business processes
- Knowledge of NDC
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
