Looma Background
Looma is an in-store digital media platform focused on storytelling, education, and recommendations. Their network of in-store screens helps retailers better modernize and monetize their stores, while enabling brands to tell their story directly at the point of decision. All content that airs on Looma’s network is produced or edited by Relay™, their global network of independent filmmakers, editors, and other creators who specialize in point-of-decision content.
Position Summary
Looma’s Senior Portfolio Manager is responsible for overseeing the creative direction, project management, and delivery of beautiful, impactful content to our brand partners. Few roles at Looma contribute more directly to our vision of creating point-of-decision advertising that inspires, educates, and connects through authentic storytelling, education, and recommendations; and this role demands a seasoned professional to navigate a complex portfolio of programs and clients.
The role requires substantial client engagement and project management, an exceptional understanding of branding, and fluency in the language of creative production. Candidates must be able to engender trust from our brand partners, articulate our unique approach to content, and stay operationally excellent while holding dozens of brands in concert.
Optimal candidates will be warm, personable, and incredibly organized.
The responsibilities for this role can be split into three primary categories:
- Creative Oversight & Architecture (40%)
- Project Management & Implementation (40%)
- Brand Partner Experience (20%)
Creative Oversight & Architecture (40%)
- As Looma’s content expert, guide brand partners through our content creation process, pitching creative ideas and overseeing their production via Relay™, our content creator marketplace
- Champion Looma’s unique vision and content parameters while making sure brand objectives are met, content fuels campaign performance, and we are true to our vision to promote advertising that inspires, educates, and connects
- Review post-campaign performance reports and adopt a data-driven approach to improving content proposals for future campaigns
Project Management & Implementation (40%)
- Manage the production of many concurrent creative assets in Asana, delegating work via Relay™
- Partner with teammates in the Brand Partnerships department to ensure hand-offs are smooth, and communication crisp
- Partner with Chief Creative Officer and Brand Partnership leads to identify and surface operational improvement opportunities
Brand Partner Experience (20%)
- Support virtual calls with brands and content creators to address issues, balancing the tensions of relationship-building, quality control, and production efficiency
- Field content-related questions, and spend time understanding brand partners’ marketing & growth strategies to ensure content can support such strategies while also performing well in-store
Attributes
- Warm: you love working with people, and people love working with you
- Poised: you’re able to juggle a lot at once, and keep cool while doing so
- Mission-aligned: you’re excited about our philosophy; you appreciate authentic storytelling & education; and get what we are trying to do
- Process-driven: you’re extremely organized, you love building and managing disciplined processes, etc.
- Efficiency-oriented: your brain is wired to think about how we scale our work through process, not people
- Experience with multimedia content creation and fluency with creative vernacular, required
- Experience in account management, customer success or another customer-facing role, required
- Experience in project management, strongly preferred
- Experience in a startup environment, a plus
Structure & Compensation
Looma will provide a competitive compensation package consisting of base salary and stock options. All Looma compensation packages include some cash / equity flexibility (i.e. you can opt for more equity and less cash or vice-versa).
Benefits
- Employee coverage for health, dental, and vision (gold plan)
- Unlimited PTO (3-week minimum)
- Flexible office setting (office, flex, or WFH, with associated stipends)
- Craftsmanship stipend
- Paid parental leave
- 401(k) plan
Our Values
At Looma, we strive to be and/or create work that is:
- For You: generous, generative, trustworthy, in your corner
- Incisive: pragmatic, wise, perceptive, insightful
- Beautiful & Clear: polished, elegant, detailed, conveys a sense of craftsmanship
- Undaunted: tenacious, courageous, indomitable, “impenetrable ray of sun”
- Dependable: trustworthy, reliable, nothing slips through the cracks
Diversity & Nondiscrimination
Looma is committed to promoting diversity both in our workplace and through the stories we tell. We do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, class or caste status, or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business.
Applicants must be currently authorized to work in the United States on a full-time basis.
What We Do
Looma exists to connect shoppers to the people and stories behind their products. Our first product, Loop™ At-Shelf Maker Stories, is a network of tablets in grocery stores that play short, human-centric films connecting producer to consumer. The data generated by Loop™ fuels our proprietary storytelling process, forming a flywheel we believe will one day power the world’s most sophisticated platform for human-centric point-of-decision video.
