Senior People Operations Specialist

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 200 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

Team mission

Our mission is to power the employee experience by facilitating change and helping navigate the moments that matter. We achieve this by providing efficient, knowledgeable, and reliable service to employees throughout their entire GetYourGuide journey, ensuring a compliant and empathetic approach. To support us on this journey, we are seeking a dedicated Senior People Operations Specialist to join our international team based in Berlin. This role is essential for managing complex HR operational matters globally while providing leadership and guidance to our team handling operations particularly in Germany and Switzerland. As a key partner to the Team Lead, you'll be constantly learning and facing new challenges daily, enabling you to enhance your expertise across diverse areas of interest! Up for the challenge? Join us!

You will:

• Serve as the primary point of contact for employees within your scope, overseeing HR processes throughout their lifecycle, while offering comprehensive operational HR advice.
• Provide advisory support and guidance to junior team members, fostering seamless collaboration and operational efficiency, while closely collaborating with stakeholders within the People Team to ensure an exceptional employee experience in alignment with GetYourGuide's People strategy.
• Lead and manage complex operational HR matters, ensuring alignment with broader organizational goals, while acting as a strategic partner to the Team Lead in project ownership and execution of key initiatives.
• Drive operational excellence in People Services by ensuring efficient, sustainable, and user-friendly end-to-end processes.
• Manage and oversee data in our HR system, Workday, and lead initiatives to enhance processes within the tool.
• Oversee and manage the working students, ensuring their integration and development within the team, while maximizing their contribution to operational goals.

Who you are

• You possess a university degree in Human Resources, Business Administration, Organizational Psychology, or in a related field.
• You bring at least 4-5 years of experience in People Operations (HR) within a dynamic, international and fast-paced environment.
• Fluent in German, both spoken and written.
• Strong communication skills in English, both spoken and written. Additional language skills are considered a plus.
• In-depth knowledge of German labor law and collaboration with external lawyers; familiarity with HR topics and labor laws in EMEA and/or APAC is considered advantageous.
• Experience with HRIS (preferably Workday), Jira (Service Desk) and GSuite.
• Exceptional interpersonal skills: A people-oriented individual who understands employee needs and can effectively guide diverse stakeholders.
• You are able to manage priorities among multiple stakeholders and reprioritize as needed in a high-velocity environment.

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

#LI-Hybrid