Senior People Development & Learning Specialist

Company Overview:

Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind. 

At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. We pride ourselves on our collaborative, transparent, and authentic culture. These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible.

Digible Core Values:

• Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
• Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
• Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
• Humility - The recognition and daily practice that "we" is always greater than "I".
• Happiness - The decision to prioritize passion and love for what we do above everything else.

The Role:

Digible, Inc. is looking for a Sr. People Development and Learning Specialist to join our team!

The Employee Experience department supports all aspects of the Digible experience, from recruiting to training and office management, EX is there! The Sr. People Development & Learning Specialist will join the team to increase efficacy and efficiency of our training program!

We’re seeking a passionate Sr. People Development & Learning Specialist to join our Employee Experience team. This role will be pivotal in driving Digible’s learning culture, supporting onboarding, ongoing training, and professional development for all departments.

You’ll love this job if you:

• Shape the Learning Culture: You'll have the opportunity to design and lead impactful training programs, directly influencing employee success and company growth.
• Drive Innovation: Collaborate with cross-functional teams to develop cutting-edge learning initiatives that align with Digible’s innovative and dynamic approach.
• Empower Employee Growth: Be a champion for professional development, helping employees enhance their skills and advance their careers.
• Are Looking to Join a Supportive Team: Become part of a collaborative, people-first organization that values creativity, inclusion, and continuous improvement.

What you’ll do:

• Onboarding and Orientation
• Lead the onboarding experience for new hires, ensuring seamless integration into Digible’s culture, systems, and processes.
• Design and deliver onboarding materials to equip employees with the knowledge to succeed in their roles.
• Learning Management System (LMS) Oversight
• Manage and optimize the company’s LMS, ensuring training modules are updated, engaging, and aligned with business goals.
• Track and report employee progress and training completion.
• Ongoing Training and Development
• Partner with department leaders to assess training needs and design tailored learning plans.
• Facilitate upskilling sessions for the Agency teams, partnering with the CS trainer for impactful training sessions, with the intention to decrease error rates across all teams
• Develop training programs for all departments, emphasizing agency products, services, and best practices.
• Revenue and Performance Impact
• Align training programs with the company’s revenue goals by improving client outcomes through better service and strategy training.
• Collaborate with cross-functional teams to ensure consistency in delivering agency-wide best practices.
• Culture and Growth
• Foster a culture of continuous learning by promoting professional development opportunities.
• Identify and recommend external resources, certifications, and workshops for employee skill enhancement.

How success will be measured:

• Employee Engagement and Growth: Increased participation and satisfaction rates in training programs, with measurable improvement in employee skill development and career progression.
• Training Impact on Revenue: Demonstrated alignment of training initiatives with revenue goals, including improved client outcomes and expanded growth opportunities driven by the Client Services team.
• Operational Efficiency and Consistency: Enhanced adoption of agency best practices across departments, resulting in streamlined workflows, higher-quality deliverables, and greater consistency in service delivery.

You should have:

Required:

• Bachelor’s degree in Business, Education, Human Resources, or a related field.
• 4+ years of experience in Learning & Development, Training, or a similar role, preferably in a marketing or agency environment.
• Proficiency in managing LMS platforms and creating engaging training materials.
• Strong project management and organizational skills.
• Excellent facilitation and presentation skills.

Preferred:

• Experience working in a digital marketing agency or with agency products and services.
• Proven ability to design and implement training programs that drive revenue and performance outcomes.
• Certification in instructional design or relevant learning methodologies is a plus.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times

Pay, perks, and more:

• Salary Range: $85,000-$100,000
• 4-Day Work Week (32 Hour Work Week)
• 1 Day / Week Remote on a hybrid schedule 
• Profit Sharing Bonus
• We offer 3 weeks of PTO as well as Sick leave, and Bereavement
• We offer 11 paid holidays
• 401(k) + Match
• 75% employer paid health benefits (Medical, Dental, and Vision)
• We offer $75/ month reimbursement for Physical Wellness
• We offer $75/ month reimbursement for Mental Wellness
• $1000/year travel fund for employees who have been with Digible 3+ years
• Dog-Friendly Office
• Paid Parental Leave
• Monthly Social Events
• Weekly Lunches and Snacks for in-office employees

HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. We’ll also ask how you think your references will respond to our questions about your experience and skills, and then we'll close the loop by following up directly with your references to confirm the details. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.