Senior P&C Operations Specialist

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Senior P&C Operations Specialist - Brazil

The Role:

As the Senior P&C Operations Specialist, you will be the first point of contact for Portuguese & Spanish speaking employees, managers, and other non-employee constituents. This role is crucial in supporting the day-to-day operations of the Human Resources (People & Culture) department. You will be responsible for ensuring efficient HR processes, managing employee records, assisting with HR initiatives and programs, and supporting recruitment activities. The Senior P&C Operations Specialist will work closely with the local HR team to enhance the employee experience and ensure compliance with company policies and legal requirements. This position will be reporting to the Senior Manager, HR Operations & Process Innovation. Please note: All applications must be sent with an English CV.

The Responsibilities:

60% HR Operations:

• Manage the end-to-end new hire onboarding process, including setup of new employee records, assignment of onboarding tasks, and coordination of orientation.
• Maintain accurate and up-to-date employee records, including personal details & job information via Workday.
• Analyze complex information (employee provided, system generated, etc.) to identify problems and root causes. Using system knowledge and understanding of prior case handling, to effectively resolve or escalate issues.
• Prioritize and respond to employee requests using Case Management System; assist other HR Team members with opening, recording, processing, or closing cases in the system; conduct training for HR & Managers to ensure effective use of the system across the teams.
• Effectively describe, initiate, review, edit, approve and/or process Workday requests and transactions ensuring data integrity and timely processing. Transactions may include new hire onboarding tasks, rehires, terminations, job changes, personal data changes, compensation changes, benefits changes, and transaction corrections.
• Manage HR systems and databases, ensuring data integrity and confidentiality.
• Train and upskill managers & employees to be proficient on use & maintenance of self-service HR systems.
• Project Manager for Brazil & Chile HR related projects, collaborating with stakeholders.

40% Talent Acquisition:

• Recruiting process end-to-end for positions located in Brazil & Chile at all levels. This includes interns & apprentice program.
• Align candidates’ profile with the open position, support in developing of job appropriate behavioral & competency-based interview questions.
• Support in the coaching of hiring managers on interviewing and candidate assessment techniques.
• Identify & share recruitment best practices across business units of focus.

The Individual:

• Bachelor’s degree or equivalent experience within a similar role. MBA certification is desirable.
• 5 years’ experience within a similar role
• Advanced English, Portuguese and Spanish language skills are essential.
• Strong computer skills required, including word processing, database, and spreadsheet experience (i.e., MS Office).
• Demonstrated ability to maintain a high degree of confidentiality and sensitivity to compliance-related matters.
• HRIS System experience (WorkDay preferred, but not essential).
• Ability to handle a high volume of work at times.
• Attention to detail and accuracy is crucial.
• Must be very well organized, accurate, thorough and monitor work for quality.
• Ability to handle multiple tasks with the ability to prioritize required.
• Must be able to effectively interact and communicate with people of diverse backgrounds, cultures, and personalities. Strong interpersonal skills are a necessity.
• Project Management.

Benefits:

• Meal voucher (R$ 1.232 monthly).
• Transportation or parking on office building.
• Private pension plan.
• Global bonus.
• Annual merit process.
• Wellhub (formerly Gympass).
• EAP – Employee Assistance Program.
• Health insurance.
• Dental insurance.
• Life insurance.
• Corporate cellphone.
• Birthday day off.
• QuidelOrtho holiday.

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