Senior Partner Manager

Posted 9 Days Ago
Be an Early Applicant
Amsterdam
Expert/Leader
Fintech
The Role
The Senior Partner Manager is responsible for managing and growing the Backbase partner ecosystem by identifying, negotiating, and leading partnerships. This role focuses on collaboration with internal teams to drive partner engagement and success while ensuring adherence to commercial strategies and tracking progress toward goals.
Summary Generated by Built In

The job in short

The Marketplace team is responsible for building best-in-class fintech partnerships globally that continues to enhance the value and richness of the Backbase Engagement Banking Platform. A small and impactful global team - with a winner's mentality and teamwork at its core. 

As a Senior Partner Manager, you are responsible for contributing to the growth of the Backbase partner & alliance ecosystem and business within a region. Your challenge is supporting the development of a Partner led Pipeline, helping to convert license deals where Partners are involved and supporting the knowledge of Backbase within Partners to help customers continuously succeed. You have experience in scaling a business through a high calibrate and quality partner and alliance ecosystem.

Success in this position requires you to execute against a shared vision and plan with these partner relationships, drive adoption of partner and sales programs, attain field goals and track progress while driving accountability to achieve those goals. You will work closely with Sales, Marketing and Customer Success functions. Expectations include working closely and in a collaborative fashion with your Regional team and other functions like Solution Engineering, Marketing and Sales to create value with Partners. 

Meet the job

● Be responsible for the full partner lifecycle. You will identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth;
● Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program;
● Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning for continuous improvement in Backbase partnerships approach.;
● Work closely with the Director on supporting pricing and commercial strategy for existing and new partners;
● Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal;
● Be responsible for internal reporting on partnerships and related activities to the leadership.

How about you

● 10 years of professional experience, ideally in partnerships, partnership management with experience in identifying and signing new partners in the Fintech, Payments and/or Banking space;
● Track record of building impactful partnerships both from innovation and revenue growth;
● Have built successful relationships with partners, working with senior leadership and multiple stakeholders on the partnership side;
● Willing to go into the details and be very hands-on:
● Managed or supported complex partnership deals, with multiple stakeholders internally and externally. Understanding of coordinating and supporting critical stakeholders as Product and Legal;
● Further, managed complex projects and operations to support either client escalations or implementations;
● You will get a lot of autonomy. But should be comfortable to work in an environment where entrepreneurship is expected, teamwork, collaboration and delivered business outcomes are expected;
● Bachelor’s degree in business administration, finance and/or similar streams;
● Location:Amsterdam.

The Company
951 Employees
On-site Workplace
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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