Company Description
At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career. Founded in 1999, i360 is a growing GOVCON professional services company looking for motivated individuals excited to embrace a fast-paced environment while applying strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. You have a home with us if you enjoy solving complex business problems through business consulting and technology implementation. At i360, we offer unlimited professional growth and career possibilities.
Job Description
Responsibilities:
- Provide expertise in Oracle GL, FV, SLA, PO and AP modules to triage, troubleshoot and resolve issues
- Implement new initiatives and federal mandates such as G-Invoicing and IPP
- Work with customer to streamline operations and improve overall solution
- Provide oversight to Help Desk Support Team resolving deployed Agency and partner functional issues and elevating defects and change requests through the Configuration Management process.
- Document Help desk trouble tickets in the help desk ticketing tool and leveraging the tool to create help desk metrics and frequently asked question guides.
- Analyze and resolve reported help desk problems
- Triage problems to determine potential causes and to resolve or escalate issues as appropriate.
- Develop and conduct functional help desk training sessions for help desk team members
- Support Help desk 5 days per week on client site.
- Experience working with CLM with emphasis on analysis and problem resolution.
- Provide leadership and expertise to troubleshoot and review and recommend improvements based upon “best practices” and R12 functionality for the following Budget-to-Report (B2R) business process flow areas and tasks:
- Budget Planning & Formulation
- Federal Admin
- Distribute Budget
- Manage Budget
- Manage Continuing Resolution Authority
- Reprogram and Rescind Funds
- Maintain the General Ledger
- Create and Post Journal Entries
- Prior Period Adjustments
- Reporting Month and Year End Closing
- Must provide leadership and expertise to troubleshoot and review Sub-Ledger Accounting (SLA) rules and recommend improvements based upon “best practices” and R12 functionality
- Assist project teams in configurations and standardizations when adding new clients to the shared service platform
- Provide requirement analysis, process review, configuration and development, documentation, and implementation services for production sustainment and system enhancements within a shared service Oracle Federal Financial R12 environment
- Identify and document requirements working with users
- Identify processes, document gaps, and provide solutions to bridge gaps and enhance processes for customer migration to R12 Global Model
- Provide Oracle R12 configurations and documentation in multiple environments
- Provide designs and data mapping for interfaces, extensions, conversions, and reports
- Assist with test plans, provide testing documentation, and perform testing activities
- Assist with training sessions and documentation
- Plan, coordinate, and provide cut-over activities for adding new customers into the production environment and post-production support
- Provide input to planning and scheduling direction for project and release management
- Experience working with existing account generators and rules and recommend improvements based upon “best practices” and R12 functionality for the Sub-Ledger Accounting (SLA) rules
- Provide leadership and expertise to troubleshoot and review and recommend improvements based upon “best practices” and R12 functionality for the following Procure to Pay (P2P) business process flow areas and tasks:
- Manage Requisitions
- Manage Approvals
- Manage Suppliers
- Funds Check
- Source Goods & Services
- Manage Contracts
- Execute Purchases
- Process Receipts, Acceptance & Return
- Enter Invoice & Match
- Execute Disbursement
- Provide analysis and problem resolution to implement fixes to reported problems escalated from help desk team
- Provide updates to and validation of internal control documentation
Qualifications
- BS/BA degree in relevant discipline such as MIS, IT, Computer Science, Business, Accounting, and Finance required
- Must have strong Oral and Written Communication skills
- Must have strong experience working within Teams
- Must have strong Client Support Skills with Flexible and open Responsiveness
- Must have Excellent Customer Relationship Management skills
- Ability to be hands-on in this role to develop polished, professional documentation and other written materials
- Must have strong analytical, collaborative, organizational and problem-solving skill
- Ability to extend a strong commitment to quality of solutions and services provided to client
- Ability to work independently with minimal supervision with proactive problem-solving skills
- Proficient in Microsoft Word, Power Point, and Excel
- Must be able to clear a federal background check - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
- Functional experience in implementing Oracle R12 Federal Financial (CLM, iProcurement, Purchasing and Payables) applications with emphasis on analysis, implementation and problem resolution.
- Minimum of 6 years’ functional experience in implementing and supporting Oracle R12 Federal Financial applications with emphasis on analysis, implementation and problem resolution
- Strong Oracle General Ledger, FedAdmin and P2P experience, including a working knowledge of accounting flow (Sub-ledger to General Ledger)
- Demonstrated prior experience of Federal Accounting practices (USSGL/GTAS/SFIS)
- Prior experience in Federal month-end and year-end closing processes, with ability to analyze and resolve issues
- Prior experience with Oracle R12 upgrades and conversions, including building SLAs for multiple modules (GL, FV, PO, AP, AR)
- Prior experience developing functional designs including interface and extension designs
- Prior experience designing and executing end-to-end integration testing
- Prior experience with GL conversion requirements and mapping
- Prior experience designing and implementing Federal Reports
- Hands on experience configuring the following Oracle R12 modules in a federal environment:
- Fixed Assets
- Projects Billing & Costing
- Accounts Receivables
- Order Management
- Purchasing
- Demonstrated strong analytical skills and problem-solving ability with prior experience working to analyze, troubleshoot, and resolve service requests within the Oracle E-Business Suite
Additional Information
i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.
Benefits
- Referral Bonus
- (401k) Matching
- Holidays – Eleven
- Adoption Assistance
- Tuition Reimbursement
- Technology Reimbursement
- Family Leave, Maternity, Paternity
- Short-Term & Long-Term Disability
- Life Insurance (Basic, Voluntary & AD&D)
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
- Perks at Work – Employee perks program that helps you live a better and healthier life.
What You Can Expect from Us
- At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career.
- Meaningful work. Our employees often tell us that their work gives them a sense of purpose as it supports many federal agencies.
- Leadership that cares. Our leadership team has prioritized creating a culture that appreciates and takes good care of its people. As a result, being an employee of i360 means you are part of the i360 family, and you matter.
- Flexibility. We value work-life balance because we know that happy employees create happy customers.
Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.
Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.
Top Skills
What We Do
Headquartered in Leesburg, VA, i360 has been providing Oracle Application and Technology implementation, integration and support services to the federal government since 2001. We perform Oracle Enterprise Solution implementations, upgrades, project management, and on-going application enhancements and support. Our senior level functional, technical, strategy, change management, and PMO consultants work in a collaborative environment with our customers and their contractors to deliver results on time and on budget. Because we focus on Oracle applications and technologies, we have a depth of Oracle resources and experience that would typically be found at much larger companies. i360 is a certified small business. Our key customers receive the full attention of our top management. We respond rapidly and flexibly to meet our customers’ needs and address any issues as they arise.
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