Senior Network Engineer

Get to know our Team

The Enterprise Technology team at GXS is dedicated to providing innovative and seamless technology experiences for all GXS employees. Our team comprises a diverse group of customer-focused technology professionals who are passionate about delivering exceptional and personalised IT support.

We understand that technology plays a crucial role in the success of our organisation, and we strive to ensure that our employees have the tools and resources they need to be productive and efficient. We are committed to staying ahead of the curve in the ever-evolving world of technology, and we are constantly exploring new and innovative ways to enhance the technology experience for our employees.

We are looking for talented and motivated individuals who share our passion for technology and our commitment to customer service. If you are a team player with a strong work ethic and a desire to make a difference, we encourage you to join our expanding team. Together, we can continue to drive innovation and deliver exceptional technology experiences to all GXS employees.

Get to know the Role

The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments.

You are expected to:

• Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN).
• Support IT network infrastructure-related work, such as installing Internet connections, WiFi APs, network upgrades, office builds, expansions, and relocations.
• Actively participate in engaging with Business Stakeholders, internal IT Teams, and Vendors to manage the outcome of the projects.
• Lead network design and actively participate in operation reviews in the Change Management process.
• You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages
• Demonstrate technical influence within and outside your team driving best practices and increasing overall productivity.
• Communicate your ideas effectively to achieve the right outcome for your stakeholders and team.
• Actively drive knowledge sharing and continuous improvement within and outside your organisation.
• Liaise with ISPs and vendors to provide required services and infrastructure.
• Ensure network infrastructure complies with banking industry regulations and standards, addressing vulnerabilities and maintaining security.
• Manage and support payment infrastructure connectivity, including SWIFT and BCS FAST payment systems

The must have skills

Required Qualifications:

• Bachelor's degree in computer science, software engineering, information technology or a related field, and 2-5 years' experience in a medium to large enterprise network environment
• Extensive experience in the design, implementation, and troubleshooting of routing, switching, security, and wireless LAN
• Project management and ITIL service operation experience, with demonstrable practical skills
• Willingness to learn new technologies and systems, and ability to adapt to a fast-paced, changing environment
• Strong customer service and English communication skills, with the ability to prioritize and multitask
• Knowledge of network infrastructure vulnerabilities and regulation compliance
• Basic understanding of cloud platforms, such as AWS, Azure and GCP
• Holds one or more industry-recognised network certifications, such as CCNA, CCNP, JNCIP, or NSE4

Really nice to have skills

• Experienced in network automation using scripting languages like Python, Go, Perl, or Bash.
• Knowledge and experience with Cisco products (switches, routers, ISE, ASA, WLC, etc.) and/or Fortigate firewalls would be advantageous.
• Familiarity with Site Reliability Engineering (SRE) principles and practices is a plus.
• Experience with IaC (Terraform), DevOps and CI/CD practices to enhance network operations and deployments is preferred.
• Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical stakeholders.

Embraces a progressive, forward-thinking mindset and a positive attitude towards change and innovation.