Senior MS Dynamics CRM Developer

Role: Senior Microsoft Dynamics CRM Developer (Sales Module & 3rd Party Integrations)
Location: Remote (across India)
Job Type: Full-Time
Job Overview:
We are seeking an experienced and dynamic Microsoft Dynamics CRM Developer with deep expertise in the Sales module and third-party integrations, who will work closely with our key US stakeholders. The ideal candidate will have a strong understanding of CRM development, customization, and integration with external systems, ensuring smooth, efficient, and scalable solutions that align with business processes. As a key member of our team, you will be responsible for enhancing and maintaining our CRM platform, supporting various business units, and ensuring seamless data flow between systems.
Key Responsibilities:
CRM Development & Customization:

• Design, develop, and implement customizations within Microsoft Dynamics CRM, particularly focusing on the Sales module.
• Customize entity forms, workflows, business process flows, and dashboards to meet business requirements.
• Develop custom plugins, JavaScript, and C# code to extend the functionality of the CRM platform.

Sales Module Expertise:

• Configure and optimize the Microsoft Dynamics CRM Sales module, including Lead Management, Opportunity Management, Account Management, and Quote/Order management.
• Collaborate with business stakeholders to optimize sales processes, improve sales automation, and enhance reporting and analytics.
• Third-Party Integrations:
• Lead the integration of Microsoft Dynamics CRM with third-party systems, such as ERP, marketing automation, and financial applications.
• Develop and maintain integration solutions using APIs, web services, middleware, and other integration tools.
• Troubleshoot and resolve integration-related issues, ensuring seamless data synchronization between Microsoft Dynamics CRM and external systems.
• Collaboration & Support:
• Work closely with business analysts, system architects, and end-users to understand requirements and translate them into CRM solutions.
• Provide ongoing support for CRM users, including troubleshooting, resolving issues, and providing training as needed.
• Contribute to system upgrades, patches, and new version rollouts.
• Best Practices & Documentation:
• Follow Microsoft Dynamics CRM development best practices and ensure code quality, scalability, and maintainability.
• Document all customizations, configurations, and integrations for future reference and troubleshooting.

Required Qualifications:

• Proven experience as a Microsoft Dynamics CRM Developer, with at least 2-3 years of hands-on experience, specifically within the Sales module.
• In-depth understanding of Microsoft Dynamics CRM development and customization tools, including Power Platform, XRM, and Web Resources.
• Strong knowledge and experience in integrating Dynamics CRM with third-party systems (ERP, marketing platforms, financial applications) using APIs, REST/SOAP web services, and other integration technologies.
• Proficiency in programming languages like C#, JavaScript, and .NET to build custom solutions and integrations.
• Experience with CRM configuration, customization, workflows, plugins, and data migration.
• Strong understanding of the sales lifecycle and processes within the CRM platform.
• Familiarity with Power BI or other reporting tools to support CRM reporting needs.
• Preferred Skills:
• Microsoft Certified: Dynamics 365 Developer Associate or other relevant certifications.
• Experience with Azure Logic Apps, Microsoft Power Automate, and other integration platforms.
• Knowledge of Microsoft Azure and cloud-based architectures for CRM and integrations.
• Experience with Agile development methodologies and project management tools.
• Soft Skills:
• Excellent communication skills and the ability to work effectively with cross-functional teams.
• Problem-solving mindset with a focus on delivering high-quality solutions on time.
• Strong analytical skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Why Join Us?

• Work with cutting-edge Microsoft technologies and integrations.
• A collaborative environment where your ideas and solutions are valued.
• Opportunities for career growth and development within a dynamic organization.