Senior Manager, Technical Support (Assembly/Packaging Engineering & Maintenance)

About the Department
You will be joining Fill & Finish Expansions (FFEx), which is responsible for all major expansion activities within aseptic production, solid dosage forms, finished products, fill & finish warehousing, and QC across all production areas in Product Supply. The area is anchored in Product Supply, Quality & IT, which globally employ approx. 20,000 of Novo Nordisk's 50,000 employees.
FFEx is a newly established and growing area with the responsibility to design, plan, and build all new aseptic filling capacity across Novo Nordisk to serve the needs of millions of patients. We do it by rethinking our production facilities with the use of modern technology, as we are setting the standards for the aseptic production of the future. Facilities designed today which we will still be proud of 20 years from now. FF Expansions has a global approach, where you will be working with multiple sites and cultures across the world.
What we offer you:
• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards
At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Lead tactical & long-term strategic activities to drive process & technical improvements within respective department & ensure technical & maintenance standardization across shift teams. Contribute to a positive, constructive & ambitious work environment in department leadership team, as well as in own area of responsibility. Ensure engagement, motivation & development of employees in team.
Relationships
Vice President, Aseptic Production, Sr Director, Finished Production or Project Director.
Essential Functions

• Accountable for ensuring maximum up time of equipment to support site production schedules
• Development of long-term technical & process improvement plans
• Ensure robust processes are in place to exceed all quality objectives, specifications, & requirements
• Drive process performance to meet business & customer needs
• Championing systematic problem solving (SPS) process
• Process confirmation of technical & maintenance standards
• Drive technical & maintenance standardization & collaboration across teams
• Ensure collaboration across sites via applicable process groups
• Ensure completion of high-level projects & investigations
• Owner of departmental master plan for technical improvements
• Coach, develop & engage direct reports, focusing on the NNWay essentials
• Process group responsibilities representing the Clayton site & contributing globally to better/best practices & projects for manufacturing efficiency & compliance
• Ensure employees have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, to include:
  • Conducting interim reviews to ensure their performance is focused on those priorities and they understand their accountability for results and the measurement process
  • Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility

• Follow all safety and environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements
Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time (% can change on a case-by-case basis based on the role).
Development of People
Supervisory
Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications

• Bachelor's degree in engineering or related field of study from an accredited university required
• Master's degree from an accredited university or industry equivalent experience preferred
• Minimum of seven (7) years of manufacturing environment experience required, preferably in the pharmaceutical or other regulated industries
• Minimum seven (7) years of leadership (direct or indirect) experience in engineering, manufacturing, or maintenance required, with a preference toward pharmaceutical or other regulated industries
• Experience driving process improvements/design using systematic methodologies, LEAN & Six Sigma strongly preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.