Why Ryan?
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Competitive Compensation and Benefits
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Home Office Stipend
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Business Connectivity Reimbursement (Phone/Internet)
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Gym Membership or Equipment Reimbursement
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LinkedIn Learning Subscription
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Flexible Work Environment
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Tuition Reimbursement After One Year of Service
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Accelerated Career Path
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Award-Winning Culture & Community Outreach
Job Summary:
The Senior Manager, Tax Technology (“Sr. Project Manager”) manages project scope, tasks, project teams, timelines, budgets, resource allocation, prepares and review deliverables in connection with client service. The Sr. Project Manager oversees the functional and technical direction of projects including on-time and on-budget delivery of tax technology project tasks such as detail requirements analysis, process design and configuration, deliverables, and installation and implementation of enterprise-class tax automation software and related processes. The Sr. Project Manager also maintains and supports existing partnerships, client relationships, and provides technical leadership and guidance to their team and clients on project status and adherence to timeline and budget. The Sr. Project Manager also assists with business development activities by preparing proposals, engagement agreements and participating in calls and onsite meetings.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Provides supervision, coaching, mentorship and training to staff as required.
- Provides project management support to the delivery team as they configure tax automation software solutions and assumes responsibility for day-to-day project management duties.
- Creates and executes project workplans and enforces proper methodology and standards.
Client:
- Provides project management support to client service teams and clients.
- Creates processes to track adherence to project timelines and budgets that enable Ryan to notify clients should any material variances be identified or predicted.
- Creates and maintains master project resource contact lists for the delivery team and our client team to utilize as necessary.
- Reviews client deliverable documentation, including creating, composing, and editing written materials.
- Assists with client billing and financial forecasting.
- Responds to client inquiries.
- Develops client workplans and schedules associated with project deliverables.
- Prepares and distributes weekly project status reports to all project stakeholders.
- Reviews documentation created by the project team, confirming business and system processes performed for tax determination, and works with the team and clients to help review, define, and document existing transaction tax processes.
- Develops templates and formats specifications for project deliverables for client review and approval.
Value:
- Manages day-to-day operational aspects of projects.
- Defines project success criteria and creates the metrics to enable them to be measured.
- Creates, maintains, and executes communication plans and communication protocols.
- Creates, maintains, and executes project escalation and remediation policies.
- Assists with Tax Technology business development activities (e.g. preparation of proposals, engagement agreements, attends prospect calls and meetings).
- Performs other duties as assigned.
Education and Experience:
Bachelor’s degree or Master’s degree from a four-year college or university and a minimum of 7 years of experience providing tax automation services is required. Accounting, Tax, or Information Technology degrees are desirable.
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Visio, MS Project, Outlook, and Internet navigation and research. Hands on experience with transaction tax integration touch points with major ERP system, such as Oracle, JDE, PeopleSoft or SAP, is preferred. Experience with Vertex, Sabrix, Taxware, or other tax software is highly desirable.
Certificates and Licenses:
Valid driver’s license required.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
- Independent travel requirement: up to 50% (will vary by individual).
Equal Opportunity Employer: disability/veteran
What We Do
The Federal Home Loan Bank of Indianapolis (FHLBank Indianapolis) is one of 11 independent regional cooperative banks across the U.S. We’re privately capitalized and owned by our member banks, credit unions, community development financial institutions (CDFIs), and insurers across Indiana and Michigan. As a cooperative, we pass our borrowing benefits in the global debt markets on to our members in the form of lower borrowing costs, which are subsequently passed on to consumers, businesses and communities.
Our core mission is to provide a reliable source of liquidity to member banks, credit unions, community development financial institutions, and insurance companies to support housing finance, asset-liability management, and community lending. We also help communities and families through grants and low-cost loans to our members that help support affordable housing and economic development initiatives.
