Manager, Solutions Engineering

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

We are seeking a highly motivated and experienced Sr. Manager for Solutions Engineering to lead and elevate our technical team. This role is essential in driving innovation, optimizing processes, and delivering exceptional solutions to support sales objectives.

Responsibilities:

Team Leadership:

• Manage and lead a team of solutions engineers, providing guidance, support, and performance feedback to ensure high-quality deliverables.

• Build a robust team through talent acquisition, retention, and fostering professional growth.

Technical Support for Sales:

• Oversee the preparation and delivery of technical presentations, demonstrations, and proof of concepts to support the sales process.

• Collaborate with the sales team to address technical challenges and develop tailored solutions.

Resource Management:

• Assign and manage resources effectively to meet the technical needs of the sales team, ensuring the efficient use of personnel and tools.

Training Development:

• Develop and implement training programs to enhance technical and sales skills within the solutions engineering team.

• Raise awareness of key performance indicators (KPIs) and promote continuous improvement.

Customer Engagement:

• Act as a point of escalation for complex technical issues, engaging directly with customers to resolve problems and ensure satisfaction.

Strategic Initiatives:

Sales Alignment:

• Develop and execute strategic plans that align the solutions engineering team with overall sales objectives and company goals.

Process Optimization:

• Identify and implement process improvements to enhance the efficiency and effectiveness of the solutions engineering function.

KPI Monitoring:

• Establish and track key performance indicators (KPIs) to measure the success of solutions engineering initiatives and drive continuous improvement.

Customer Collaboration:

• Engage with key customers to understand their technical requirements and deliver tailored solutions that drive business success.

Additional Expertise:

• Advanced understanding of business lines, F5 solutions, and the competitive environment.

• Ability to manage ambiguous problems and drive strategic direction.

• Skilled in managing decisions to minimize costs and mitigate short-term negative outcomes.

• Expertise in persuading others in sensitive, complex situations while preserving relationships.

Qualifications:

• Proven leadership experience in solutions engineering or technical management.

• Strong strategic planning and problem-solving skills.

• Advanced knowledge of technical and sales strategies.

• Exceptional ability to mentor and develop teams.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $180,367.00 - $270,551.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].