From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is seeking an experienced Senior Manager, Revenue Accounting Operations to join our Accounting team. Reporting to the Senior Director, Revenue Accounting & Operations, you will own and be responsible for the customer billing cycle from deal close to cash collection, ensuring all key data elements required for revenue accounting and billing are captured and recorded in our systems and the complete, accurate and timely billing of our customers.
You will play a pivotal role in helping Fivetran scale and grow by identifying areas of opportunity for efficiency and automation. In addition, this position will require impeccable attention to detail and the ability to deliver results in an evolving environment under deadlines. You will partner cross-functionally with various teams to develop and maintain best-in-class processes and controls to support the seamless execution of our Order Management, Billing, and Collections activities.
This is a hybrid position, based out of our Oakland office.
What You'll Do
- Develop processes to conduct meticulous reviews of order forms to ensure completeness, accuracy, and compliance with company policies
- Ensure that all deals adhere to internal company policies, including bookings and revenue recognition, and comply with the Sarbanes-Oxley Act (SOX) regulations.
- Serve as a subject matter expert and point of contact for questions regarding deal bookings.
- Oversee full-time and contractor staff members and ensure the complete, accurate, and timely invoicing of customers and the ultimate collection of cash.
- Partner with Deal Desk and GTM to develop processes that ensure the completeness and accuracy of customer data supporting revenue recognition, invoicing, and product provisioning.
- Identify and drive process improvements, assist in automation efforts to drive efficiency initiatives, and support scale within the quote-to-cash cycle as necessary.
- Train and mentor staff members in the order management, billing, and collections teams.
- Develop, monitor, and report on key order, billing, and collection metrics to Accounting & Finance leadership.
- Oversee month-end close and annual financial audit of the accounts receivable areas through timely completion of assigned journal entries and account reconciliations within the billing and collections team.
- Perform month-end reconciliations of relevant financial data throughout the QTC process and partner with key stakeholders to resolve discrepancies.
- Create effective documentation to enable effective staff training in key processes supporting the billing, collections, and order management functions.
Skills We're Looking For
- 10+ years of Software / SaaS experience in Deal Desk, Order Management, Billing, and Accounts Receivable, including at least 5 years of managerial experience.
- Experience with a high-growth SaaS company and a focus on systems and tooling.
- Meticulous and well-organized. You strive for precision and thrive in an environment of changing processes, working with multiple data sources, and driving multiple tasks to completion. This role is all about the details paired with thoughtful execution.
- Passionate about process, continuous improvement, and leveraging technology.
- You have strong verbal and written communication skills. Your approach is clear, thoughtful, and service-oriented.
- Self-starter with a strong sense of ownership over your work and that of the team.
- You approach new learning experiences with confidence and curiosity.
- You value working together and how you can contribute to the goals and success of the team and company. You have the capacity to work both independently and collaboratively with the team and across functions in a fast-paced environment.
- Required experience: Netsuite, Salesforce, Stripe
- Experience with Avalara, Looker, AWS, GCP, and Azure marketplaces,SaaS industry, and SOX is a plus.
#LI-MM1
The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.
This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable.
Pay Range
$154,000—$192,500 USD
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
What We Do
Fivetran is the global leader in modern data integration. Our mission is to make access to data as simple and reliable as electricity. Built for the cloud, Fivetran enables data teams to effortlessly centralize and transform data from hundreds of SaaS and on-prem data sources into high-performance cloud destinations. Fast-moving startups and the world’s largest companies use Fivetran to accelerate modern analytics and operational efficiency, fueling data-driven business growth. Fivetran is headquartered in Oakland, California, with offices around the world.
Why Work With Us
At Fivetran, we live by our values daily. In every interaction, it is easy to identify that we work with integrity, we take initiative, and we employ a team-first approach. Our Glassdoor rating is no accident: just as customer experience is a guiding light for us, so is employee satisfaction. Experience ownership, impact, and recognition here.
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