Senior Manager, Product Owner (Payments)- IIN/BIN

Posted 12 Days Ago
Be an Early Applicant
Chicago, IL
Hybrid
148K-207K Annually
Senior level
Cloud • Fintech • Machine Learning • Analytics • Financial Services
We power a network that helps people achieve a brighter financial future.
The Role
The Senior Manager, Product Owner will lead the Product Vision development and manage a team to enhance customer experience and business value in payment transactions, focusing on IIN management. Responsibilities include strategy execution, KPI and OKR development, cross-functional collaboration, and overseeing the product lifecycle from design to implementation.
Summary Generated by Built In

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Issuer Identification Numbers (IIN's) play a critical role in the processing of payment transactions. These numbers, which are the first 6-8 digits of a card's Primary Account Number, are used to identify the issuing institution and payment network responsible for the card, Card Type and Product Identification, Fraud Prevention and Risk Management, and the determination of Fees and Interchange. The Sr Mgr, Product Owner will aid in the ongoing development of the application used to manage IIN's as a network resource.
What You'll Do

  • The Product Professional leads the development of the Product Vision at the Family level that drives business value and an improved customer experience while ensuring alignment / manages dependencies across Team within a Product Family and with cross functional partners. The Senior Manager is a servant leader and the manager of team members. Has depth of knowledge so that they can see patterns without having to dissect it step by step. Often recognized outside their company for their contributions to their profession.
  • Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.


How You'll Do It

  • Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences. Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.
  • Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Defines and Creates prototypes (e.g., MVPs, POC, etc.) based on customer feedback to test, learn, and validate ideas before committing to larger scale development. Synchronizes and aligns with Product Family POs on prioritization and delivery to maximize Product Family Value. Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.
  • At the family level: Responsible for definition, guidance, and execution of product-related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness. Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Supervises product professionals. Works with minimal supervision.
  • Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
  • Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.
  • Provides mentoring, fills in the business and/or technical knowledge gaps, etc. Negotiates and influences others across shared services and product teams across product families.
  • Collaborates with cross functional teams to develop and execute go-to-market strategies.
  • Partners with business technology to outline needed technical features that are required to continuously optimize system components and underline infrastructure maintenance.
  • Develops and coaches' teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.
  • Manages team of direct reports, responsible for people development and performance management, hiring and building team, coaching, and mentoring. Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Serve as business lead on cross-functional teams and assist in managing dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams. This includes collaborating to develop or support efforts of go-to-market strategies. Provide vision and direction to a team.


Qualifications You'll Need
The Basics

  • Bachelor's Degree in Information Technology, Engineering, Business Administration and Management, Economics, Finance, Mathematics, Statistics, or related field
  • 8+ years of experience in Product Management Or Engineering experience in Financial Services or Tech Industry or related
  • In lieu of a degree, 10+ years of experience in Product Management Or Engineering experience in Financial Services or Tech Industry or related


Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.
  • No required movement about the work environment to complete the major responsibilities of the job.
  • Primarily performed indoors in an office setting.
  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
  • Ability to communicate verbally.; Ability to communicate in written form.


Bonus Points If You Have

  • 2+ years of people management experience
  • Agile Certification: Scrum Master or Scrum Product Owner


Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
#LI-BP1 #Remote #IIN #BIN
Application Deadline:
The application window for this position is anticipated to close on Dec-16-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $147,500.00 to $206,700.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan


Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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The Company
HQ: Riverwoods, IL
18,000 Employees
Hybrid Workplace
Year Founded: 1986

What We Do

Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.

Why Work With Us

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

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