Trusted by more than 18,000 Shopify and Shopify Plus stores-like Brooklinen, Ruggable, True Classic and Dr. Squatch-Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program.
We're on a mission to make SMS the number-one revenue channel for ecommerce merchants by delivering an easy-to-use platform where they can grow their subscriber list, develop and test their messaging strategy, deliver excellent customer service, and drive sales and loyalty-all in one place. We believe SMS is the most important marketing and sales channel of the decade, and that vision drives everything we do.
Postscript was founded in 2018 as a 100% remote organization. With more than 250 employees (and counting!), we're backed by Greylock, Y Combinator, and other top investors.
As the Senior Manager of Product Marketing, you will play a critical role in shaping the future of Postscript's Core SMS Product and Platform. You will work closely with Product, Sales, Marketing, Enablement, and Customer Success teams to develop and execute go-to-market strategies, drive competitive intelligence efforts, and contribute to product growth and adoption across multiple customer segments.
Primary duties
- Product Positioning & Messaging: Lead the development of differentiated messaging and positioning for Postscript's Core SMS Product and Platform, ensuring it resonates with different customer segments. Collaborate with Product Marketing leadership to create a single narrative across all Postscript product lines.
- Go-to-Market Strategy: Build and execute comprehensive go-to-market strategies for product launches, feature rollouts, and market expansions, collaborating closely with Product Management, Customer Success, and Marketing teams.
- Competitive Intelligence: Partner with our Director of Enablement on competitive intelligence efforts, staying ahead of market trends and competitors. Ensure that the sales and marketing teams are equipped with the necessary insights to win against key competitors.
- Cross-functional Collaboration: Work closely with Product Managers, GTM teams, Marketing, and Enablement to ensure alignment between product strategy and go-to-market execution.
- Team Leadership: Partner with and develop one direct report initially, providing guidance, support, and career development opportunities.
What We'll Love About You
- 7+ years of product marketing experience in SaaS and at least 3+ years of experience managing direct reports.
- Focus on martech or ecommerce highly preferred
- Proven track record of working in sales and customer success-led organizations, with a deep understanding of the customer and the ability to create enablement materials that drive results.
- Strong collaboration skills with experience working with Product Managers, Enablement, Marketing, and Sales teams
- An expert project manager who has a track record of leading cross-functional projects.
- Experience marketing products that involve data, integrations, and compliance requirements is a plus.
- Time spent in ecommerce or marketing to ecommerce merchants is a plus.
- Experience in customer-facing roles is a plus.
What You'll Love About Us
- Salary range of USD $163,000-$194,000 base plus significant equity (we do not have geo based salaries)
- High growth startup - plenty of room for you to directly impact the company and grow your career!
- Work from home (or wherever)
- Fun - We're passionate and enjoy what we do
- Competitive compensation and opportunity for equity
- Flexible paid time off
- Health, dental, vision insurance
What to expect from our hiring process :
- Intro Call: You'll hop on a quick call with the Recruiter so we can get to know you better - and you can learn a little more about the role and Postscript.
- Hiring Manager Intro: You'll hop on a quick call with the Hiring Manager so your future Manager can get to know you better - This is a great time to learn more about the team & position.
- Virtual Onsite Interviews: You'll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
- Homework Assignment: We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you'll be doing on a daily basis!
- Final FEACH Interview: This is our interview to assess your ability to represent how you work via our FEACH values. As we build the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
- Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.
- Offer: We send over an offer and you (hopefully) accept! Welcome to Postscript!
You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.
What We Do
When done right, SMS marketing can be game-changing for a brand.
Postscript is redefining marketing for ecommerce companies in the Shopify ecosystem. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript.
Post Series C, and backed by Greylock, 01A, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization
Why Work With Us
We have five core values, and everything that we do as a company is grounded in those values. We have high employee engagement and are continually looking to provide growth opportunities as we grow and scale. Our values are not only reflected in how we treat our employees, but also our customers!
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