Role Description
As a Senior Manager, Product Insights within the Product Marketing team, you will play a critical role in shaping product strategy and go-to-market decisions across Dropbox file sync and Dropbox Dash. Your work will span areas such as product performance tracking, market opportunity analysis, pricing and packaging insights, and cross-functional business planning.
This is a highly cross-functional role where you’ll act as the connective tissue between Product, PMM, Growth, Sales, and Marketing teams—ensuring our product portfolio reflects a deep understanding of customer needs, market dynamics, and business priorities. You’ll partner closely with our research & insights, data science, and strategy teams to synthesize user behavior, market trends, and competitive benchmarks into clear, actionable recommendations for product strategy and commercialization.
You’ll play a crucial part in enabling smarter decisions across the product lifecycle—from early-stage validation through monetization and long-term success metrics. You’ll get substantial exposure to senior leadership and the opportunity to shape the trajectory of Dropbox’s most important product lines.
Responsibilities
- Serve as the strategic insights partner to Product and PMM teams by identifying key trends, usage patterns, and opportunities across the Dropbox file sync and Dropbox Dash portfolios.
- Analyze product usage and customer behavior to assess alignment between marketing narratives and actual adoption—surfacing gaps and informing lifecycle, monetization, and cross-sell strategies.
- Own segmentation insights for Dash, partnering with Analytics, Sales Ops, and GTM teams to connect industry, functional, and firmographic data to product engagement, pipeline, and adoption patterns.
- Collaborate with Research, Analytics, and Business Strategy teams to synthesize customer feedback, usage data, competitive intel, and analyst inputs into strategic product and marketing recommendations.
- Provide input into product roadmaps by identifying whitespace opportunities and surfacing unmet customer needs across priority segments.
- Support business planning processes (e.g., OKRs, strategic narratives, market sizing) by contributing insights that guide investment and prioritization decisions.
- Translate complex data and insights into clear, compelling narratives for senior leadership and cross-functional stakeholders.
Requirements
- 5+ years of experience in product marketing, strategy, product management, insights/analytics, or a related field in B2B or B2B2C tech environments.
- Strong analytical and problem-solving skills, with experience working closely with data teams and tools (e.g., SQL, Tableau, Looker, Excel).
- Proven ability to synthesize complex inputs into clear, actionable strategies and recommendations.
- Demonstrated success collaborating across product, marketing, and analytics teams to drive business outcomes.
- Excellent verbal and written communication skills, with experience crafting insight-driven narratives for executive audiences.
- Experience in product lifecycle management, GTM planning, or monetization strategy.
- Ability to thrive in a fast-paced, highly cross-functional, and often ambiguous environment.
Preferred Qualifications
- Experience with pricing/packaging research, behavioral segmentation, or customer journey analysis.
- Familiarity with Dropbox products or adjacent markets (e.g., collaboration tools, productivity platforms, cloud storage, AI-enabled workflows).
- Prior experience supporting B2B SaaS product lines or portfolio strategy functions.
- Experience using research or insights to inform cross-functional roadmap planning.
- MBA or advanced degree in Business, Marketing, Economics, or related field.
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2
$153,000—$207,000 USD
US Zone 3
$136,000—$184,000 USD
Top Skills
What the Team is Saying
What We Do
We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Why Work With Us
Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
