Senior Manager - PolicyCenter Support

Location(s)

Alpharetta, Georgia, Birmingham, Alabama, Dallas, Texas, Downers Grove, Illinois, Jacksonville, Florida

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Kemper is growing our team and seeking a Senior Manager – PolicyCenter Support.

Responsibilities

•             Manage a team of internal and external employees and contractors in supporting cross-functional 5+ Policy Management application systems which have significant impact on the company's objectives and results.

•             Provide technical oversight and management of a portfolio and backlog of policy management incidents and problems of varying size and complexity.

•             Lead coordination of Information Systems resources with customers, vendors and other Information Systems areas.

•             Provide quality, timely and cost-effective Information Systems services in support of the company mission and strategies.

•             Represent the company externally with Industry bodies and other partners.

Qualifications

•             7+ years of personnel management experience

•             7+ years of experience in designing, building, and implementing software solutions for P&C Insurance organizations (Guidewire Policy Center and Gosu experience a plus)  

•             Technical experience with Java deployed applications on a variety of platforms i.e.  Linux/Windows, Tomcat/WebSphere, AWS preferred.

•             Experience leading and building Information Systems delivery organizations

•             Property & Casualty Insurance domain knowledge and change management experience across IT and Business. (Non-Standard Auto experience a plus)

•             Demonstrated leadership qualities communicating and reporting at the business and IT executive level

•             Significant experience in project management

•             Ability to manage simultaneous projects to successful delivery

•             Ability to communicate (verbally and in writing) effectively with stakeholders and senior business leadership of departments and customers participating in this project

•             Ability to organize and work effectively with project teams made up of internal staff and/or external parties (underwriting, operations, product management, vendors, etc.)

•             Demonstrated experience and relevant expertise in the configuration and deployment of Information Systems business solutions

•             Demonstrated experience with vendor management and contract structuring

•             Ability to build consensus among business and technology stakeholders

•             Technical experience with Java deployed applications on variety of platforms ie  Linux/Windows, Tomcat/WebSphere, AWS

•             Education equivalent to a college degree in computer science or related field, or the equivalent in related work experience

The range for this position is $95,900 $159,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 
Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

#LI-AK-1