Senior Manager, Platform Technology and Strategy

Posted 9 Days Ago
Be an Early Applicant
Santa Barbara, CA
100K-135K Annually
Senior level
Insurance • Transportation
The Role
The Senior Manager, Platform Technology and Strategy oversees and enhances digital technologies and partnerships for a wealth management firm. Responsibilities include improving advisor experience, managing technology vendor relationships, developing a technology roadmap, ensuring compliance, and providing updates to senior leadership.
Summary Generated by Built In

Summary
World Investment Advisors - A World Company - is a nationally recognized financial services firm dedicated to providing the industry’s premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, World Investment Advisors supports $48B assets 1 across 65 offices and 310 team members.
Role
Oversee, maintain and enhance the digital technologies and strategic technology partnerships for a fast-growing and highly acquisitive retail broker/dealer and federally-covered registered investment adviser (RIA) with a national footprint.
Position Objective, Typical Duties and Responsibilities
World Investment Advisors is seeking an experienced fintech platform manager to both improve the 
advisor experience and to provide better insights to management. The position is recognized as the 
single point of contact for all technology platform partnerships, including data management and 
user experience and is responsible for the long-term technology roadmap for the firm. The Director 
will be responsible for managing our technology partners by making recommendations for changes and 
holding our technology partners accountable for such changes. (S)he will also be required to 
interact with the most senior leaders at World Investment Advisors to incorporate their feedback, 
keep them apprised of progress, and ultimately to help drive the company’s strategy.
The ideal candidate has experience creating a comprehensive advisor workstation that pulls together 
multiple data sources, industry tools and systems to create an integrated & aggregated competitive 
technology platform to recruit and retain seasoned financial advisors. The candidate needs to have 
deep wealth management experience with multi-custodian clearing firms (i.e., Pershing, Schwab, 
Fidelity), technology solutions, and data management. Solutions delivery experience as well as 
technical and functional understanding of the advisor experience with a willingness to ‘roll-up 
sleeves’ are a must. This role reports to the Chief Operating Officer.
Duties will include, but are not limited to:
• Develop and implement a unified technology and data management strategy for our advisors and end clients.
• Bring industry experience to make informed strategy decisions on table stakes technologies from contact management, client onboarding and servicing to financial planning, portfolio management and aggregated reporting.
• Manage significant technology vendor relationships and foster a culture of excellence and teamwork with vendors, ensuring the delivery of high-quality solutions and services.
• Develop and maintain platform technology Standard Operating Procedures, training material; create and deliver training to back-office employees and advisors as needed.
• Continually assess systems for future growth and replacement to support business needs. Create business cases for furthering these efforts.
• Capture feedback from advisors, stakeholders, and key partners, translating into insights and recommendations for improving the technology ecosystem. Work closely with senior leadership to define and communicate the vision and roadmap for the technology platform.
• Ensure compliance with regulatory requirements and information security standards.
• Foster a culture of continuous improvement and drive initiatives to streamline processes, enhance efficiency and reduce costs.
• Provide status updates and progress updates to the World Investment Advisor’s executive team.
• Other duties and responsibilities as assigned while contributing proactively to the success of the team and adapting to evolving operational demands.
Position Requirements
• Extensive experience with wealth management technology. The ideal candidate should have a minimum of 5 years of experience in developing and implementing technology solutions for the wealth management industry. This experience includes expertise in areas such as data management, client reporting, portfolio management, client billing, contact management, client onboarding, and back-office tools.
• In depth knowledge of industry trends and best practices, as well as the ability to anticipate and adapt to future developments in a constantly evolving environment.
• Demonstrated technical experience with custodian partners, including Pershing, Schwab and Fidelity, client onboarding systems, client reporting systems (i.e., Envestnet and Tamarac), CRMs, and portfolio management software (i.e., Vestmark).
• Ability to provide a high level of customer service to advisors and key stakeholders.
Specific Technology Experience Preferred:
• Tamarac Portfolio Management System
• CRM: Salesforce and Redtail
• Forms Logic Digital Client Onboarding
• Vestmark
• FMG Suite
• Schwab Advisor Center
• Fidelity WealthScape
• Pershing NetX360
• Raymond James Client Center
• DST Vision
Education/Experience & Licensing/Certifications
• Bachelor’s degree and five (5) years of financial services industry service experience; or
• An equivalent combination of experience, education, and/or training as approved by the hiring manager.
• Securities licenses (i.e., Series 6, 7, 65, etc.) not required.
Success at World Investment Advisors
• Has ability to contribute to the enhancement and implementation of firm operational processes and 
procedures
• Ability to work independently in a fast-paced environment
• Possesses a passion to help team members and advisor clients; provide a high level of customer service
• Strong process and planning orientation
• Designs efficient systems, seeks productivity
• Ability to enthusiastically support the and promote firm leadership goals
• Must maintain client confidentiality; demonstrate integrity and code of ethics
• Accountable, adaptable, and flexible
• Attention to detail & ability to multi-task
• Strong verbal and written communication skills
• High level of team orientation; strong interpersonal communication skills
Compensation
The salary range for this role is expected to be between $100,000 - $135,000, but might be higher depending on relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, etc.
Perks & Benefits
• 401(k) with Employer Match
• Health Insurance (with HSA option)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous Paid Time Off Policy
• Paid Mental Health Days
• Flexible Spending Account (FSA)
• Healthy Work/Life Balance
• Maternity/Paternity Leave Policy
• Remote Work Opportunity
About World Investment Advisors
World Investment Advisors is a nationally recognized financial services firm dedicated to providing 
the industry’s premier independent retirement plan and investment advisory services to employers, 
executives, and individual investors. Collectively, World Investment Advisors supports $76B assets¹ 
across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors, we strive to provide a challenging, stimulating environment for the 
best and brightest in the industry. We believe our employees can best serve our clients and 
advisors in an atmosphere where individuals are treated fairly, where professional growth is 
fostered and encouraged, and where a healthy balance between work and home life is respected and 
preserved. We promote a friendly and collaborative work environment. We are motivated by team 
camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan 
participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to 
meet our clients’ needs. Our junior staff works with their team members to develop the skills and 
knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World Investment Advisors?
• Great company culture with an awesome team-oriented atmosphere!
• Mentorship Opportunities
• Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.)
• Professional growth opportunities
• Friendly and collaborative work environment
• Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering
World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World Investment Advisors is committed to equality and deeply believes in diversity, sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: 
 World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. 
#LI-REMOTE #LI-KC1
1As of 12/31/2023, the World Investment Advisors network of advisors and firms collectively 
provides support to over $55.4 billion in assets across a variety of channels including investment 
management and retirement plan consulting services. This includes regulatory assets under 
management (AUM) of over $24.5 billion.

 

Top Skills

Data Management
The Company
Topeka, Kansas
837 Employees
On-site Workplace

What We Do

World Insurance Associates is a unique insurance organization offering top products and services from all major carriers, combined with personal service from local professionals.

We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial planning, retirement planning, and human capital management solutions.

Our advisors are experts in their field, and we cater to specialized industries such as transportation, last mile delivery, hospitality, medical, healthcare, self-storage facilities, sports clubs, technology, hedge funds, startups, nonprofits, education, public entity, food and beverage, retail, construction, and manufacturing.

Serving more than 200,000 clients, we have offices around the country, so you get attentive service from a local professional who personally knows you and your business and who will work with you to solve your insurance, risk, and HR management challenges.

This means you never have to compromise again when it comes to managing and protecting your most important assets—your people and your business

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