Job Description:
General Function / Summary:
The Senior Manager, IT Infrastructure is responsible for leading all efforts regarding enterprise information systems that support development, infrastructure, operations and the business. The Senior Manager will develop technical roadmaps for various infrastructure to ensure systems follow a consistent lifecycle management schedule. This position is responsible for driving improvements, innovation, automation and efficiencies for Cloud Platforms, SaaS, SSO, and Enterprise Technology.
Essential Duties:
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Partner effectively with all levels of the organization to identify, prioritize, and drive strategic initiatives that impact the organization.
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Communicate strategy, objectives, and performance results to the leadership team and cross-functional partners.
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Collaborate with other leadership to develop strategic roadmaps for infrastructure that are in line with the company’s operational initiatives.
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Generate regular KPIs to demonstrate continual improvement.
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Lead the Infrastructure and System Operations teams for all products and systems in the company.
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Build/enhance effective systems and platforms that meet stakeholder requirements.
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Oversee varied and simultaneous complex network, system and security projects.
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Develop project plans and provide leadership to direct reports to execute plans on time and within budget.
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Analyze the costs, value, and risks of technology to advise senior leaders and drive investments.
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Establish service level agreements (SLAs) that meet business needs and monitor performance to ensure adherence to commitments.
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Implement technology and optimizations to streamline operations and security.
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Monitor changes or advancements in technology to discover ways to gain a competitive advantage.
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Execute people leader duties, such as performance management, timely completion of required training, ensure team metrics and associate career growth objectives are met.
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Create business cases to present to executive team in order to obtain sponsorship.
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Perform other duties as assigned.
Minimum Education and Experience Required:
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Bachelor's Degree in Computer Science or equivalent experience
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7+ years’ experience in network, infrastructure or end user support
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Experience managing people and leading project teams within IT
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Experience with Microsoft cloud-based services in a multi-site setup
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Experience with public cloud, including AWS, Azure, or GCP
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Detail oriented team player
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Self-directed, with the ability to multi-task, prioritize work, and meet deadlines
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Strong communication and analytical skills
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Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
The base compensation range is 150-160K with an annual bonus potential of 25%.
Top Skills
What We Do
CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Our mission is to help and educate our customers while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and the communities we serve.
Our vision is to deliver innovative financial solutions that better fulfill our customers’ unique financial needs so that they can build a better future for themselves and their families.
CNG Holdings Inc. core values ultimately define how we treat our customers and each other. We are:
• Inclusive: We are committed to creating environments that make all people feel welcomed, supported and valued; giving people the respect that is due them; being human and recognizing the humanity in others.
• Accountable: We do what we say we’re going to do. We take ownership for the quality of our individual work but also take pride in what we deliver as a team. We operate with honesty and integrity.
• Transparent: Share information. Share mistakes. Share victories. Trust is built through transparency.
• Focused: Work with a sense of urgency on the critical few. Everyone is responsible to own their focus area, so we deliver on the collective results through flowless execution. We’re empowered to make decisions which benefit the health of the company.
We demonstrate our commitment to being customer-centric by placing our customer at the center of all our communications, not ourselves.
