Senior Manager - ISV Account Technology Specialists

The Senior Manager - ISV Account Technology Strategists (ATS) is responsible for leading a team of ATS’ assigned to the Independent Software Vendor (ISV) territory. The ATS role is both a leader and trusted advisor, guiding the end to end customer journey and is responsible for strategic technical engagement with our customers’ business and IT decision makers. Reporting to the VP of the ISV Area, the Senior Manager ISV ATS role is responsible for aligning go-to-market strategy with activities and resources to technically support the annual sales plan. The role will be responsible for driving deep technical discovery in our ISV accounts, to ensure we qualify our strategic advantage and quantify our business value, which will guide our strategy in the account.

Primary Duties/Responsibilities 

• Leads by example for the ATS team, demonstrating the values, activities, behaviors which exemplify an ideal ATS.

• Work with individual team members on personal development plans and challenge them to grow in their careers.

• Monitor team’s performance and drive individual results.

• Understands the ISV customer use-cases and can identify business drivers

• Coach a team of ATS to perform “forensic discovery” in an ISV account to determine our business value

• Coaches the team to architect, design, build, and deploy secure enterprise solutions for customers mapped to use-cases and business requirements.

• Develop strategic partnerships and build trusted relationships with customers, technical stakeholders and decision makers

• Provide technical thought leadership and insights of CSG products, industry trends and their relevance to our customers

• Assist with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle

• Accountable for driving the adoption and consumption of CSG products by aligning with the Customer’s stakeholders

• Partners with the sales team to ensure tight collaboration between the sales and technical sales functions for outstanding results

 Experience/Skills 

• Understanding of CSG’s competitive domain and technologies.

• Ability to grasp how an ISV monetizes and delivers their IP

• Broad understanding of the following: 

  • DaaS / VDI

  • Applications

  • Enterprise Browser

  • Enterprise Mobility Management

  • Networking

  • Enterprise Security

  • Data Management 

  • Data Analytics

• Strong understanding of business processes and their implementation into enterprise applications

• Analytical and negotiation skills, particularly at the C-level

• Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy

• Excellent oral and written communications skills, as well as excellent presentation skills

• Possesses a high level of specialized sales and product solution knowledge

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at [email protected] for assistance.