Senior Manager - Infrastructure Operations

Posted 2 Days Ago
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Bengaluru, Karnataka
Senior level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?
The Role
The Senior Manager of Infrastructure Operations leads Windows, Linux, and Network administration teams. Responsibilities include employee management, vendor relationships, overseeing IT operations, and aligning team efforts with business objectives. The role demands technical expertise, critical thinking, and strong problem-solving skills in a 24x7 environment.
Summary Generated by Built In

Company Summary
DISH Network Technologies, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities

  • Leading a team of Windows, Linux, and Network administrators to support the DISH global enterprise.
  • Responsible for all employee management duties including hiring, development, retention, resource allocation, and performance management
  • Providing oversight and accountability for all team functions to ensure expected results are delivered
  • Work closely with other IT Teams and customers to help support daily operations and new project initiatives in an onshore-offshore environment.
  • Manage vendor relationships for various software and/or services in a professional and assertive manner
  • Understand the DISH business objectives and how those impact the team, and subsequently develop plans to properly align team efforts
  • Synthesize highly technical information in a contextually aware manner in order to make proper judgements
  • Foster productive and professional working relationships that helps create strong sense of team and positive momentum


Skills, Experience and Requirements
Engineering degree with 18 plus years of experience in managing high performing enterprise IT infrastructure management teams. Successful candidates will be technically hands on in Windows/ Linux/ Network administration & related tools and technologies, have experience in managing critical IT Infrastructure operation in 24x7 environment, and possess strong problem solving skills to solve production issues, a self-starter mindset with a proactive attitude towards customer delivery and leadership capabilities in high performing team management.

  • Strong handson experience in managing Windows, Linux, and/or Network Administration. Familiarity with server virtualization within the VMware ecosystem. Experience in supporting hybrid on-prem/cloud environments.
  • Demonstrated ability to create high-functioning teams and loyalty
  • A strong ability to learn quickly and properly diagnose situations
  • Willingness to take ownership and drive results by engaging all available resources, including the Subject Matter Experts and Architects
  • Strong attention to detail, ability to organize and prioritize
  • Ability to thrive in a fast-paced dynamic work environment that challenges status quo and expects results
  • Ability to bring clarity and focus to ambiguous and challenging situations
  • Experience with adhering to a rigorous change management process as well as familiarity with the overall ITIL framework
  • Experience with managing IT teams responsible for troubleshooting and resolving production impacting issues.
  • Demonstrated critical thinking and methodical troubleshooting skills that help find and address root cause
  • Can communicate technical issues clearly and can tailor communications for all levels of technical and non-technical audience


Benefits

  • Insurance and Wellbeing
  • Financial & Retiral Benefit Program
  • Mental Wellbeing
  • Employee Stock Purchase Program (ESPP)
  • Professional Development Reimbursement
  • Time Off
  • Team Outings

Top Skills

Linux
Windows

What the Team is Saying

Lynea
James
Ashante
Ali
Whitney
William
Seth
Mac
The Company
HQ: Englewood, CO
14,500 Employees
On-site Workplace
Year Founded: 1980

What We Do

For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.

As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.

Why Work With Us

At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!

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EchoStar Teams

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EchoStar
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Sling TV
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Boost Mobile
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Hughes
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DISH TV
About our Teams

EchoStar Offices

OnSite Workspace

All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
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HQCorporate Headquarters - Meridian
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DISH Network Technologies
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Downtown Denver Office - DGC
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EchoStar & Hughes
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Hyderabad Office
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Wireless Headquarters - Riverfront
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