Senior Manager - HR Operations

Job Description

Position Overview

Lead the HR Operations portfolio for an upcoming site that requires setting up processes. Position is responsible to providing functional leadership to the team besides partnering with global COEs to ensure GBS strategy, operations and deliverables are consistent with global process, technology, policies in delivering positive employee experiences. The position is responsible to ensure the financial (payroll – the largest cost item of the site), HR data integrity (custodian of people and HR records), policies and procedures, ensuring the control plan to ensure Lilly is fully compliant with applicable labour & statutory laws.

Job Level: P1-3

Job Responsibilities

• Provide leadership in effective management of HR Operations across HR workgroups to ensure the processes, procedures and technology are consistent with Lilly’s global standards and leveraging Workday and HR solutions. Identification of the opportunities and partnership with global HR technology in driving required changes to keep it relevant for the site.
• Implement and integrate HR transformation agenda and deliverables identified through HRS diagnosis workshop
• Timely and accurately deliver on payroll and ancillary services such as bank disbursement, provident fund, professional tax, labour welfare funds. Ensure the process and controls are aligned with Lilly’s financial controls and standards. Define sustainability in the process through makers and checkers controls.
• Ensure Contract Workforce management is compliant with Lilly standard and local statutory and labour laws requirements including creating guardrails and processes to mitigate external compliance risks through supervisors education and refreshers and periodic checks & balances.
• Ensure compliance with applicable labour and statutory laws across the site including working with external compliance and legal partners and serve as a point of contact / owner to confirm control compliances for the board meetings.
• Successfully lead HR and other financial audits (required by financial statutory requirements and law) to ensure internal HR controls are meeting Lilly’s requirements & standards
• Ensure timely and accurately management of exit process through large stakeholders e.g. supervisors, facilities, IT and Finance. Additionally, ensure there is periodic and timely rigour on write-off and recoveries as defined in the process for the approval of board.
• Develop and ensure governance RACI in managing rewards (e.g. Off cycle adjustments) & policies administration controls
• Lead HR policies and procedures – simplify, timely & periodic reviews and renewals including communication / awareness / integrated for ease of accessible for the employees.
• Primary POC for the on-boarding sessions for the new hires to provide good assimilation on Lilly HR processes and expected standards
• On-boarding session (primary)

Position Requirements

• Demonstrated business partner skills and people skills with the ability to influence line leadership.
• Demonstrated leadership and resilience in dealing with ambiguity and complex situations
• Excellent problem-solving skills with ability to multitask.
• High level of motivation and a strong desire to find solutions.
• Strong attention to detail balanced with the ability to view situations strategically and make recommendations which influence outcomes.
• Self-management skills with a focus on results for timely and accurate completion of competing deliverables.
• Ability to lead change, manage complexity and work across boundaries and cultures.
• Strong collaboration skills and a teamwork mentality
• Demonstrated strong communication skills (verbal, written and presentation)
• High competence in Microsoft applications (specifically Excel and PowerPoint) 

Additional Preferences

• Strong leadership and project management experiences with ability to deal with large and complex data
• Previous experience in leadership role from either HR or business (internal)
• Deep expertise of project management skills and knowledge of financial concepts
• High learning agility to balance the needs of multiple dimensions

Education Requirements

Minimum: Bachelor’s Degree, MBA in HR would be preferred.