Senior Manager Group Operational Risk Design

See yourself in our team 

Risk Management is responsible for developing and deploying the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within a Board-approved appetite. We achieve this by ensuring the Group has appropriate strategies, policies and frameworks in place to assess, manage and report on risks that may impact great customer outcomes.  

The Operational Risk Management Framework Design Centre of Excellence (“ORMF Design CoE”) team supports the Group’s vision through simplification, innovation and continuous improvement of the design of the Operational Risk Management Framework (ORMF). We support the business in its decision making and management of operational risk by providing operational risk standards and procedures, supporting guidance and designing risk tools (namely RiskInSite and ORMF specific DART Dashboards). We hold ourselves accountable for the design effectiveness of the ORMF to support each Business Profile Owner, Risk Owner, and Control Owner to achieve their strategic objectives.  

Do work that matters 

As the Senior Manager, you will report to the CoE Team Lead / Chapter Lead for ORMF Design. Your key responsibilities include:  

• Assisting in the design, development and maintenance of an effective ORMF, and provide commercial, value-added advice on operational risk management to empower the Business to manage its operational risks effectively and efficiently. Identifying opportunities within the ORMF design for streamlining and productivity gains.

• Actively partnering with the Business Unit and Support Unit operational risk teams to optimise operational risk management and drive a One Risk team approach under our operating model. 

• Facilitating end-to-end accountability for operational risk from framework setting to deployment across the Group, through a deep understanding of business unit strategies and priorities. 

• Driving effective communication for ORMF changes employing a multi-channel approach tailored to a wide-ranging audience. 

• Building and maintaining strong and productive relationships across the Business, Operational Risk and Compliance communities. 

• Working closely with the CoE Oversight and CoE Risk Steward teams and the broader Enterprise Risk function and contributing to team and community objectives. 

Your skills & experience 

• Deep functional understanding of operational risk frameworks and how they impact an organisation, preferably in the banking and finance sector. 

• Demonstrated success (minimum 7 years experience) in one or more of Line 1, Line 2 or Line 3 roles.  

• Experience in designing and implementing an ORMF including risk tooling highly regarded. 

• Strong understanding of the banking regulatory environment, including APRA prudential standards, ASIC regulation, and other key domestic and global regulation. 

• Independent thoughts and ideas for design improvement of the ORMF. 

• Strong relationship management and stakeholder engagement skills, including experience in dealing with senior management. 

• Demonstrated experience in delivering large scale initiatives/projects involving broad stakeholder groups. 

• Strong consulting and presentation skills and ability to provide strategic, commercial advice. 

• Proven personal and interpersonal effectiveness in challenging, high-pressure environments. 

• Strong conflict resolution and negotiation skills. 

• Emotional resilience and an ability to receive feedback and constructive criticism in a non-defensive manner. 

• Excellent verbal and written communication skills. 

• Proven ability to prioritise, schedule and meet challenging deadlines. 

• Degree in a financial, business, or risk management discipline. 

• Post-graduate qualifications in financial, business, or risk management discipline (e.g. Chartered Accountant, Compliance, Legal, MBA etc.) preferred. 

If you have the right skills and experience, we’re looking for, please apply today! 

Working at CommBank

At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

Advertising End Date: 09/04/2025