Senior Manager - Global Data Analytics and AI Product Activation

Posted 6 Hours Ago
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Chicago, IL
Hybrid
Senior level
eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
McDonald's feeds and fosters communities in more than 100 countries worldwide.
The Role
The Senior Manager will bridge business stakeholders with data, analytics, and AI teams, managing product roadmaps, deploying data solutions, and promoting a data-driven culture across the organization. Responsibilities include monitoring KPIs to measure product success and communicating data insights to non-technical teams.
Summary Generated by Built In

Job Description
Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe


We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Job Description:
McDonald's is on an exciting journey to transform our enterprise data, analytics, and AI function and turn our data into a winning advantage for the system. We are seeking Business Core team member to play a pivotal role in bridging the gap between our business stakeholders and the data, analytics, and AI teams.
You will serve as a liaison, representing the voice of the business during the development of the process and governance framework that will bring the new function to life. This individual will leverage their expertise in Data, Analytics, and AI processes as well as their excellent communication skills to inform the design of key capabilities like demand intake and funding through the lens of the business.
Primary Responsibilities:

  • Co-create and manage product roadmaps with Global Technology, ensuring timely delivery and continuous improvement of data and analytics solutions
  • Collaborate with market stakeholders to define the deployment plan of key data, analytics, and AI products balancing ongoing priorities with critical needs
  • Establish and monitor key performance indicators (KPIs) and metrics to measure the success and impact of data and analytics products, ensuring solutions provide actionable insights and tangible business value
  • Collaborate with the EDAA transformation team to test and learn new processes, governance structures, and capabilities with use case build
  • Drive the education, adoption and usage of data and analytics products across the organization and within the markets, promoting a data-driven culture
  • Communicate complex data concepts and insights to non-technical stakeholders in a clear and impactful manner.

Qualifications:
* Educational Background: Bachelor's degree in Business, Computer Science, Data Science or related discipline.
Human Centric Design: Experience with solving problems from the outset using a Human centric design approach and uses Agile principles to work towards the solution.
* Data and AI Experience: Strong business experience in data and analytics, business intelligence, data management, or related fields.
* Data and AI Product Expertise: Experience building and deploying data and analytics products, technology, business intelligence, data management, or related fields, using agile methods.
* Cross-functional Experience: Experience working in cross-functional, global teams and managing complex projects.
* Impact Focused: Strong analytical and problem-solving abilities, with a track record of driving business value through data-driven initiatives.
* Transformation Experience: Demonstrated experience in supporting large-scale data and analytics initiatives in a complex, fast-paced environment.
Additional Information:
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Top Skills

AI
Analytics
Data

What the Team is Saying

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The Company
HQ: Chicago, IL
1,400 Employees
Hybrid Workplace
Year Founded: 1955

What We Do

McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. We feed 68 million people every day and, along with our franchisees, employ 1.9 million people worldwide.

We're a household name across the globe, and we’re in the midst of a tech revolution in our business, doubling down on tech and creating a tech ‘recipe’ that is almost as proprietary as our Big Mac sauce®. Our tech organization is made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, edge computing.

Why Work With Us

You'll work on industrial-scale products and platforms, alongside diverse, global teams who are always hungry for a challenge. We invest more than $1 billion in tech every year and have countless projects in AI, ML Image/Voice Recognition, IoT, robotics, edge computing and more. Bonus: see your family and friends use your work across the world.

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McDonald’s Global Technology Teams

Team
Product + Tech
About our Teams

McDonald’s Global Technology Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in nurturing relationships while also offering flexibility. Please see each job description for specific details on hybrid or remote work.

Typical time on-site: Flexible
HQChicago, IL
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United Kingdom
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