Position Summary...
What you'll do...
Note that this full-time role is in-office 5 days a week in Bentonville, Arkansas. Relocation services are provided.
What you'll do...
About New Propositions at Walmart
Innovation, curiosity, and learning are at the core of everything we do at Walmart, driving our commitment to serving our customers. By joining the New Propositions team within E-Commerce, you’ll play a key role in validating and scaling new initiatives in Augmented Reality, Generative AI, and home delivery. Our goal is to fuel Walmart’s core business, create new value propositions for our customers, and unlock differentiated experiences for Walmart customers that will enhance and redefine their relationship with retail.
We are building a hard-working team that is passionate about delighting customers, changing the retail landscape, and driving technical innovation. We are looking for entrepreneurial, collaborative, and forward-thinking teammates to join us in our mission.
About the role
As a Senior Manager in Design Research, you will lead research across different customer areas to help transform complex workflows and information into easy-to-use experience designs. You will use your knowledge of the Design Thinking process to both coach the team and individually collaborate with partners, facilitate conversations, run design sprints, and conduct generative and evaluative research. You will use your great strengths in storytelling to share your research point of view in a compelling, convincing manner to the broader team. You will work with partners to determine a shared plan forward to addresses research goals and questions across complex business areas
As a Senior Manager on the New Propositions team, you represent the perspective of our customers to help understand their needs, motivations, and pain points to inform emerging products and experiences such as GenAI and Extended Reality. You will oversee research and collaborate with partners to inform product strategy and research methodology to inform our omni-channel customer experiences.
You’ll sweep us off our feet if you have...
A servant leader mentality
A demonstrated track record owning and leading design research, working cross-functionally, and thinking strategically to inform research for one or more broad or complex product areas.
A maker mindset. You have an extensive research toolkit of generative and evaluative research methods and know how to apply them in a fast-moving organization. You guide your team on how to best address research goals and questions, so your partners don’t have to.
The ability to translate research findings into product priorities and strategic narratives, new business opportunities, within and across different projects.
Experience facilitating Design Thinking / Lean methods in your cross-functional teams.
Comfort with ambiguity and ability to motivate teams and partners.
Find joy in leading by doing. You inspire, coach, and contribute to our team culture.
You’ll make an impact by:
Crafting a strategic research roadmap that pulls from a broad toolkit of in-person and remote research methods including interviews, un-moderated studies, field studies, participatory design, co-creation, diary studies, surveys, and usability testing.
Leading research and working well with others.
Solving complex problems with curiosity and openness.
Proactively soliciting and leveraging competitive research, data, and analytics to inform design and business strategy.
Thinking holistically through the entire ecosystem of end users and competitors.
Switching gears from deep design thinking to rapid-fire execution.
Having exceptional communication & presentation skills, both written and verbal.
Minimum Qualifications...
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate, Bachelor Degree and 6 years' design experience OR Masters Degree and 5 years' design experience OR 8 years' design experience
Preferred Qualifications...
Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 6 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
1 year’s supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Top Skills
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
