Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
** This is a HYBRID role (3 days/week) based in our Hartford, CT or Blue Bell, PA office - we are not offering relocation at this time.
Position Summary
If you’re eager to make a real impact in the health care industry through your own meaningful contributions, explore a role in technology with CVS Health. Our journey calls for technical innovators and data visionaries: come help us pave the way.
At CVS Health, we are driven by a vision to redefine healthcare in America by placing people at the forefront of our efforts. We're seeking a motivated Senior Manager for Commercial Customer Enablement who shares our commitment to engineering excellence and innovation. As part of our team, you'll have the opportunity to contribute to advancing and modernizing technologies that shape the future of healthcare.
As a Senior Manager for Commercial Customer Enablement, you will:
-
Work closely with Account Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and Infrastructure.
-
Provide insights into Current State of Technical capabilities.
-
Provide guidance on Customer requested capabilities as outlined in RFP and adhoc requests by coordinating with Technology and Business areas as needed.
-
Leverage strong technical skills to develop and manage multiple concurrent, time-bound customer enablement functions.
-
Work collaboratively with cross functional domain/technical teams.
-
Innovative mindset with strong conviction for Technology Excellence.
-
Keep abreast of technology advances across various lines of business with keenness to cross apply the innovations for other clients.
-
Strong Client Interfacing, Stakeholder Management and High Impact Communication skills
-
Collaborates with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs.
-
Creates and maintain functional and technical documentation, including system designs, workflow and ensure end to end traceability is maintained.
-
Explores new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team.
-
Monitor and report on the effectiveness of customer enablement initiatives.
-
Ability to map solutions / offerings to client/market's demands, develop value proposition & business case.
-
Collaborate with other Business Units to co-develop both internal (for Sales and other teams) and external (Plan Sponsor and Broker interfacing) materials that highlights tech innovation, Enterprise integration and marketing differentiating factors.
As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating with cross-functional teams in a dynamic and agile environment. You will be part of a team that values collaboration and encourages innovative thinking at all levels. You will be intellectually challenged to solve problems associated with large scale complex, structured and unstructured data, that will allow you to grow your technical skills and engineering expertise.
Required Qualifications
-
8+ years of experience in software development working on enterprise applications.
-
5+ years of healthcare and/or insurance background
-
5+ years of experience working with stakeholders, including Product Management, Engineering, and Cross functional team to solve complex business or technical problems.
-
4+ year(s) of experience independently managing deliverables.
-
3+ years of experience on Cloud platforms, APIs, microservices, and modern software patterns
-
3+ year of experience in effort estimation
Preferred Qualifications
-
Comfortable independently leading and completing tasks
-
Prior experience in dealing with a wide variety of stakeholders across the spectrum
-
Effective written and verbal communication skills within and across teams
-
Experience with complex systems and solving challenging analytical problems
-
Previous healthcare experience and domain knowledge
Education
Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, or related field required. Master’s Degree preferred.
Pay Range
The typical pay range for this role is:
$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 03/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
