The Role
The Senior Manager, Client Partner will develop comprehensive account plans addressing client needs while ensuring satisfaction and retention. They will act as an advocate for clients within the agency, collaborating with team members, providing strategic guidance, and leveraging digital channels to enhance client strategies and recommendations.
Summary Generated by Built In
What you'll do:
- Develop comprehensive account plans that address client needs and align with their strategic goals, ensuring ongoing satisfaction and retention.
- Act as the primary advocate for clients within the agency, ensuring their goals are prioritized in strategic discussions and decision-making processes.
- Partner with pod leadership on providing timely feedback, coaching, and evaluation of team members' goals and tasks, conducting weekly 1:1 meetings to offer ongoing support, and ensuring adherence to scorecard tasks.
- Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.
- Champion innovative thinking within the team, inspiring the development of leading-edge solutions that drive client success and potentially win awards.
- Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.
- Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations
- Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals
What we're looking for:
- 5-7 years of experience in Client Delivery roles with a proven track record of executing successful
- Expertise in multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
- Demonstrated success analyzing data and using analytics tools to drive marketing decisions
- Advanced computer skills including Google Suite, Microsoft Excel & PowerPoint
Top Skills
Google Analytics
The Company
What We Do
Nimble Talent provides staff augmentation, managed services, and expert consulting so your digital media team can staff up fast.
Our model:
*Works anywhere. We provide the best talent you need in media buying and analytics, across the US and around the globe.
*Saves time and money. Our data-driven talent evaluation process helps ensure the best fit for your needs – now and long term.
*Helps you grow. Our scalable process and commitment to your ongoing success is what sets us apart.
*Works with you. Pivot from flex to full-time employees at your convenience. It’s your call.
Need help today? Let's chat
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