Senior Manager, Business Analytics

Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential. For more information, visit Tricon Residential. 

Job Description

The Senior Manager, Business Analytics is a key contributor on the Centralized Operations team, who will focus on:
• Using analytics and reporting to identify areas for improvement in various operations processes, workflows, and KPI’s.
• Ideating, developing, and demonstrating value of new initiatives across centralized and field operations.
• Partnering with other departments within the organization on cross-departmental initiatives, financial and operational reporting, technology enhancements, budgeting, and other support functions.

•   Improve data and reporting quality

  • Can create complex financial models and operational reports, primarily in Microsoft Excel and Power BI.

  • Collaborate with the operations reporting team to improve quality of reports and integrity of data.

  • Create and utilize existing reports to present analysis to senior operations leadership.

  • Partner with Data & Analytics to ensure data accuracy and availability.

  • Coordinate with various product owners on technology enhancements. Track progress and provide updates to senior leadership.

• KPI Improvement and Horizontal Support

  • Conduct detailed analyses to identify underperforming markets on key metrics, with a focus on reducing maintenance and construction costs, developing procurement programs, and improving delinquency, retention, sales conversions, and resident satisfaction.

  • Develop and track KPI’s to measure portfolio health. Collaborate with market and horizontal leaders to improve performance.

  • Present actionable recommendations to senior and horizontal leadership supported by data-driven insights.

  • Partner with regional SVPs to provide the insights necessary to improve performance in KPI’s and meet business plan.

• Strategic Planning and Initiatives

  • Develop and execute strategic plans to improve performance, with a focus on cost containment and resident experience. Demonstrate value of new initiatives to senior leadership for approval.

  • Lead or support special projects within centralized operations with a goal improving financial performance and resident satisfaction.

  • Monitor and report progress of initiatives.

• Cross-Department Collaboration

  • Work closely with I.T. department to ensure data accuracy. Suggest and monitor progress on enhancements of Tricon proprietary software.

  • Partner with the financial reporting team to explain monthly, quarterly, and annual variance analyses. Share findings with executive leadership.

  • Support the investment team on JV partner requests, analyses, and insights. Assist in underwriting of large acquisitions.

  • Collaborate with the asset management team on budgeting, reforecasting, and new revenue-generating initiative rollouts.

• General Responsibilities

  • Perform ad hoc analysis as requested by senior leadership.

  • Create highly professional presentations and visuals. Be comfortable presenting in front of large groups.

  • Mentor analyst team on how to improve data-driven insights.

Qualifications

• Advanced Excel skills and ability to create robust operational and financial models from scratch

• Previous real estate experience, particularly in Single-Family Rental

• Demonstrates intellectual curiosity and highly analytical

• Looks for creative solutions and works through problems before asking for help

• Writes clearly and informatively and presents numerical data in an easy to digest format

Minimum Requirements

• Degree in finance, accounting, real estate, or related field

• 5+ years of successful experience in an equivalent role

• Knowledge of budgeting, costing, and reporting systems

• High level of analytical and problem-solving ability where problems are unusual and complex

• Experience in financial modeling and data analysis

Preferred Attributes

• Experience with SQL, Microsoft Power BI, and Yardi

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.

• Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.

• Occasionally lift, carry, and move up to 10 pounds.

• Vision abilities required by this job include close vision, distance vision, and depth perception.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$109,020.00 - $181,700.00