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Job Description
We are seeking an experienced and proactive Senior Legal Operations Manager to join our dynamic legal team. This individual will play a crucial role in enhancing the efficiency and effectiveness of our legal department by implementing innovative processes, managing resources, and fostering collaboration across teams. The ideal candidate will have a strong background in legal operations, project management, and technology implementation, with a focus on driving organizational success.
Key Responsibilities
Operational Efficiency
- Develop, implement, and optimize workflows, processes, and systems to improve the legal department’s operational performance.
- Identify and implement best practices to help the legal and business teams to enhance team productivity.
Technology & Tools Management:
- Evaluate, implement, and manage legal technology tools, including contract management systems, AI contract redlining technologies, e-billing platforms, and document management systems.
- Provide training and ongoing support to legal and business teams to ensure seamless adoption of new tools.
Budgeting & Financial Management:
- Oversee the legal department’s budget, including forecasting, expense tracking, and reporting.
- Collaborate with finance teams to manage outside counsel and vendor spend, ensuring cost-effectiveness.
Project Management:
- Lead cross-functional projects and initiatives within the legal department, ensuring timely delivery and alignment with organizational goals.
- Maintain a roadmap for key legal initiatives and ensure resource allocation aligns with priorities.
Vendor & Outside Counsel Management:
- Manage relationships with external legal service providers and negotiate favorable terms.
- Monitor vendor performance and ensure compliance with service-level agreements.
Data Management & Reporting:
- Develop and track metrics and KPIs to measure legal department performance and inform decision-making.
- Prepare regular reports and presentations for senior management.
Compliance & Risk Management:
- Collaborate with legal and compliance teams to ensure adherence to regulatory requirements and internal policies.
- Proactively identify and mitigate operational risks.
Team Support & Development:
- Act as a liaison between the legal department and other business units to improve communication and collaboration.
- Support training and development initiatives within the legal team.
Qualifications:
- Bachelor’s degree in business, law, or a related field; advanced degree or certification in legal operations, project management, or related disciplines is a plus.
- Minimum 5 years of experience in legal operations, project management, or a similar role, preferably within a corporate legal environment.
- Strong understanding of legal processes, technology tools, and systems (e.g., CLM, e-billing, matter management, contract redlining process, etc.).
- Exceptional organizational, analytical, and problem-solving skills.
- Proven experience managing budgets, vendors, and cross-functional projects.
- Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
- Proficiency in project management tools and methodologies.
- Positive outlook, commercial mindset, and the ability to analyze & resolve complex issues into easy to understand solutions.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
What We Do
Monks is the global, purely digital, data-driven, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
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