Senior Lead Product Manager, Credit Cards Loyalty & Rewards

About this role:

Wells Fargo Credit Card Loyalty and Rewards is seeking a Senior Lead Product Manager to drive the modernization of our Loyalty and Rewards platform within Consumer Lending. This role is responsible for defining, developing, and executing a next-generation rewards ecosystem that enhances customer engagement and retention. You will lead the end-to-end transformation of our loyalty infrastructure, ensuring scalability, innovation, and alignment with evolving business needs for Wells Fargo customers.

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In this role, you will:

• Lead Product Discovery to optimize the Reward capabilities for Platform Modernization
• Create, refine and ensure successful delivery of features in alignment with the product vision and strategy
• Develop a deep understanding of the Rewards capabilities including regulatory, control, and customer experience considerations
• Conduct market research and feasibility assessments to effectively prioritize new opportunities
• Deliver solutions that balance long-term needs with short-term value realization.
• Provide insights and recommendations to leadership on implementing innovative business solutions that are strategically focused and aligned with the Loyalty Reward Solutions vision in a strict risk management and control environment
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Provide guidance and direction to scrum teams tasked with product delivery
• Identify opportunities to continuously refine and optimize the product operating model
• Partner with business and technology stakeholders to deliver solutions by championing the product vision, guiding principles, and roadmap 
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide
• Serve as an adept advisor to leadership

Required Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience building and managing a platform that drives both back-end functions and front-end customer experiences
• Deep knowledge of Agile, Scrum, and executing change through a product operating model
• Ability to operate as an empowered leader that persists and overcomes obstacles
• Knowledge and understanding of consumer lending
• Product management and Agile experience preferably as a scrum team product owner
• Ability to create and define strategic roadmaps and target state capabilities

Job Expectations:

• This position offers a hybrid work schedule.
• Ability to travel up to 5% of time

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This position is not eligible for Visa sponsorship.

Posting Locations:

• 2800 S Price Rd - Chandler, Arizona 85286
• 150 E 42nd St - New York City, New York 10017
• 800 S Jordan Creek Pkwy - West Des Moines, Iowa 50266
• 550 S Tryon St - Charlotte, North Carolina 28202

Required locations listed above. Relocation assistance is not available for this position.

Salary range is determined by location of the job. May be considered for a discretionary bonus.

Please note: Job posting may come down early due to volume of applicants.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $237,100.00

Posting End Date:

14 Mar 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.