Senior Key Account Manager

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Synopsis of the role

Responsible for achieving revenue targets by acquiring new logos and handling existing customers through driving sales of different products, ensuring that we exceed customer expectations and providing excellent customer service and support.

What you’ll do

• Develop trust relationships with a portfolio of Key clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

What experience you need  

• Good understanding of key banking processes within Banks & Financial institutes (for e.g. retail lending process, risk and collections, or marketing & acquisition related processes).
• Minimum 8 – 12 years of work experience in a bank and/or financial services institution and/or IT software / solutions organization.
• Proven experience as key account manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.

What could set you apart

• Graduate and Post Graduate from premier institute.
• Excellent communication skills.
• Understanding of key banking process.

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IND-Mumbai-Equifax Credit Information Services

Function:

Function - Sales and Account Management

Schedule:

Full time