Senior IT Engineer

Posted 11 Days Ago
Be an Early Applicant
New York, NY
Hybrid
120K-160K Annually
Mid level
Blockchain • Financial Services
The Role
As a Senior IT Engineer at Bitwise, you will manage IAM solutions with Okta, oversee the lifecycle of macOS/Windows systems, provide IT support for hardware and software issues, and assist in security tool deployment. You will collaborate across teams to ensure seamless technology operations and contribute to the company's growing crypto asset management.
Summary Generated by Built In

It’s rare that a new asset class is born. Nevertheless, we’re witnessing exactly that with the rise of crypto. Over just the last few years, crypto has evolved from an embryonic $50B market to a growing $3T+ juggernaut. At Bitwise, we believe that crypto has reached a turning point, and is headed north of $10T over the next few years. 


This is an exciting moment for Bitwise as a firm. For seven years, we have established a track record of excellence managing a broad suite of index and active solutions across ETFs, separately managed accounts, private funds, staking solutions, and hedge fund strategies. This year, we crossed $12B in client assets and are growing quickly. Thousands of financial advisors, family offices, and institutional investors partner with Bitwise to understand and access the opportunities in crypto. We are known for providing unparalleled client support through expert research and commentary, a nationwide client team of crypto specialists, and deep access to the crypto ecosystem. 


Currently, Bitwise is a close-knit team of 90+ professionals. Think of us as a mix of an asset manager and a tech start-up. We’re backed by some of the most accomplished investors in venture capital and veterans of the financial services world. We love working together, we love what we do, and we’re excited about what’s ahead.


We’re looking for an skilled IT Engineer to join our dynamic team. The ideal candidate will have a strong background in IT support, identity and access management (IAM), and endpoint management. As a key member of our Engineering team, and strong incentives to grow, you will play a crucial role in ensuring our technology infrastructure operates seamlessly and securely.

What You Will Do

  • IAM Management - Assist the CTO and security partners in implementing, and managing Okta-based identity solutions, ensuring seamless integration with our existing systems and applications. Collaborate with cross-functional teams to understand their identity and access needs, providing expert guidance and customized solutions.
  • Endpoint Management - Maintain the Company’s macOS/Windows fleet throughout their lifecycle to include initial deployment, application and operating system patching, and vulnerability management. Provide expert level guidance in managing the Company’s MDM platforms.
  • IT Support - Troubleshoot and diagnose issues pertaining to IT hardware, software, enterprise systems and networking.
  • Security Support - Assist the CTO and security partners in managing security tooling, ensuring proper deployment and monitoring.

Who You Are

  • Minimum of 3-5 years of experience in IT Support and IT Engineering roles with preference for additional experience in SaaS Ops/Corporate Applications positions.
  • Proven track record administering and integrating access/identity management tools with a primary focus on Okta. Experience with Okta Workflows (or similar), and Google Workspace are required.
  • Experience working with endpoint management stacks (Jamf Pro, Intune).
  • Preferred: Ability to automate through scripting or coding to fill in reliability or scalability gaps.
  • The idea of being early on a small team where things change rapidly and everyone pitches in excites you. 
  • Your style is like ours: high energy, positive, caring, deliberate, self-aware, curious, and open-minded, inclined to take ownership to get the best outcome but happy to transfer or share ownership with others. You’re proactive in pursuing what you want, you take pride in your ability to communicate and connect with others, and you’re always looking to improve.
  • You’re an analytical thinker. You love detail, but also don’t let preparation get in the way of action.
  • You are a great communicator, in writing and conversation, and can convey details with clarity and coherence. 
  • You care about relationships, both within the team and with external partners. You want to understand others, to help others understand you, to enjoy interactions, to form career-long partnerships, and to be “best-in-class.”

What We Offer

  • Equity compensation as a component of all offers
  • Health insurance, including dental and vision plans
  • Health & dependent care Flexible Spending Account
  • Company funded 401K plan, no matching required 
  • Unlimited PTO
  • 10 paid company-wide holidays
  • Meals and snacks provided in office
  • Paid company cell phone or monthly stipend
  • Bitwise “Buddy” Program (30 day new hire program)
  • Annual birthday and anniversary gifts
  • Company-wide events

Bitwise is an equal opportunity employer. We are committed to building a team of people with a variety of backgrounds, perspectives, and skills. It is the policy of Bitwise to ensure equal opportunity. All candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

Top Skills

Google Workspace
Okta
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The Company
HQ: San Francisco, CA
69 Employees
On-site Workplace
Year Founded: 2017

What We Do

Based in San Francisco, Bitwise is one of the largest and fastest-growing crypto asset managers. As of May 7, 2021, Bitwise managed over $1.5 billion across an expanding suite of investment solutions. The firm is known for managing one of the largest crypto index funds (OTCQX: BITW), the first crypto industry ETF (NYSE: BITQ), and pioneering products spanning DeFi, Bitcoin, Ethereum as examples. Bitwise focuses on partnering with financial advisors and investment professionals to provide quality education and research. The team at Bitwise combines expertise in technology with decades of experience in traditional asset management and indexing—coming from firms including BlackRock, Blackstone, Facebook, and Google, as well as the U.S. Attorney’s Office. Bitwise is backed by leading institutional investors and asset management executives, and has been profiled in Institutional Investor, CNBC, Barron's, Bloomberg, and The Wall Street Journal.

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