Senior IT Engineer, Operations

Posted 7 Days Ago
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Des Moines, IA
Hybrid
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for anime & manga focused on creating 360° fan experiences.
The Role
The Senior IT Engineer will oversee the planning and response to service outages, managing network servers and computer equipment, applying software patches and security updates, and documenting long-term requirements. The role also involves supporting and maintaining MacOS and Windows systems, as well as database management.
Summary Generated by Built In
About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

  • Planning for mitigation of and responding to service outages
  • Installation, support, and maintenance of network servers, computer equipment and connected peripherals
  • Maintenance of hardware related to 
  • Configuring software, modifying software configurations, and performing basic configuration management 
  • Implementing client workstations software patches, security fixes and service releases.
  • Identifying, analyzing, and documenting long range requirements

In the role of Senior IT Engineer, you will report to the Director, IT.

We are considering applicants for the location(s) of Grimes, Iowa.

About You

  • You possess level 4 language proficiency skills in Spanish
  • You have experience in administration and maintenance of MacOS, Windows
  • You have at least 3 years of experience with relational database management systems such as SQL Server, mySQL
  • You possess working knowledge of scripting in Powershell and Bash
  • You possess some knowledge of PHP

About the Team

The Global Information Technology Team supports the tools and services the employee base utilizes daily. We are highly regarded, friendly, and skilled specialists who are driven to help others. And, of course, we love anime.  If this sounds like a team you wish to join, please apply!

We are thrilled to be on this journey with you and look forward to witnessing your incredible accomplishments as you explore new horizons within Crunchyroll.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-onsite

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Top Skills

Bash
MySQL
PHP
Powershell
SQL

What the Team is Saying

Terry
Bianca
Mae
The Company
HQ: San Francisco, CA
1,197 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Crunchyroll is the world’s largest destination for anime and manga focused on creating 360° experiences — from video to merchandise, events, and gaming — for fans to connect through the content they love.

Why Work With Us

The quality of our company is a direct result of the quality of our people, so we take the process and art of hiring very seriously. Every position we recruit against is an opportunity for us to enhance and directly impact our culture and climate, and it is a reflection of the values we uphold.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Two in-person days per week. Tuesdays and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if the please.

Typical time on-site: 2 days a week
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