About this role:
Wells Fargo is seeking a Senior Institutional Investment Operations Representative.
The Operations Shared Services team is a cross-functional group of teams that provide support for Reference Data as well as the broader Wells Fargo organization. The Shared Services organization aims to be the owners and stewards of both client and product data with a focus on operational excellence and superior client servicing. Team Member will be part of the Tax Operation team and should have good understanding of Tax process/forms i.e. W-9, W-8BEN, W-BEN-E, ECI and IMY’s, Withholding, Cost basis and IRS Tax reporting. Team member will be responsible for validating client documentation, withholding & reporting data as part of the regulatory requirement. Team Member will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.
In this role, you will:
- Perform a variety of operational tasks for complex institutional trades or process extensive knowledge of systems
- Provide ideas for improving or implementing processes
- Perform moderately complex duties such as processing, researching inquires, and reconciling transactions
- Review time sensitive documents
- Provide training or work direction to less experienced staff
- Support audit requirements within the process
- Address compliance and corporate governance issues for the department
- Lead or participate in projects
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal and external customers as per prescribed process or procedure
- Identify and drive process re-engineering or transformation opportunities within the process
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Bachelor’s degree in accounting, finance, or a business-related field is strongly preferred
- Previous experience in Operations and/or Financial Services industry - Relevant work experience of 4+ years in one or a combination of the following: Tax process/forms i.e. W-9, W-8BEN, W-BEN-E, ECI and IMY’s, Withholding, Cost basis and IRS Tax reporting & client onboarding within Corporate Investment Banking or Wealth Investment Management.
- Excellent communication skills both written and verbal
- Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
- Ability to research, compile, and perform complex analysis on critical operational data
- Be highly collaborative and team-oriented
- Demonstrate strong analytical and interpersonal skills
- Ability to work with impacted areas to understand complex problems
- Ability to work in a fast-paced, team-oriented environment
- Strong multi-tasking abilities in a high performance, high demand environment
- Ability to think strategically, drive consensus and influence decision making
- Managing the work queue and validating. W-9, W-8BEN, W-BEN-E, ECI and IMY’s, performing Withholding, Cost basis and IRS Tax reporting.
- Identifies and highlight/escalate potential risk arising within process.
- Excellent Interpersonal skills – ability to build relationships.
- Oversee BAU and identify process enhancement opportunities
- Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
- Work with other Client Data teams to effectively manage and process client data requests
- Develop strong working relationships with stakeholders Sales, Compliance, other onboarding teams
- Ensure and Adhere to the Regulatory Reporting standards, policies and procedures
- Become a risk manager by ensuring data integrity and challenging where required
- Provide reporting to senior leadership and produce insightful analyses of the business upon request for management
- Advanced knowledge of Client on-boarding & Trade Life cycle.
- Strong Analytic ability, with high attention to detail, accuracy and strong problem-solving skills
- Ability to communicate (written/verbal) effectively at all organizational levels
- Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
Posting End Date:
6 Mar 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
What We Do
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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