Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Team Summary
The North America Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.
Key Responsibilities
- Lead the strategy and operations for the Content Services and Implementations Support processes of NA Digital Implementations.
- Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.
- Develop and implement business strategies and plans for the team in alignment to the project objectives and business goals.
- Partner closely with the team members to develop and enhance business processes.
- Manage/balance team schedule and capacity to support Implementations.
- Lead, coach, and develop each team member and provide them with guidance and feedback.
- Collaborate and coordinate with other implementers and key stakeholders to ensure alignment and integration of all related project activities.
- Prepare and maintain project tracking and team status reports.
- Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.
- Serve as the overflow for VCS campaign build/Ops projects.
- Provide flexibility for management coverage of a team that works on different time zones.
- Embody the Visa Leadership Principles.
Essential Skills
- People Management
- Project Management
- Technical Aptitude
- Strong Analytical skills
- Strategic thinking
- Strong decision-making skills
- Excellent communication skills
- Conflict Management
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Qualifications
• At least 10 years of experience working in financial services, payments, consulting, information services or other related industry.
• Experience in managing a technical team is a plus.
• Experience in business and team management are required.
• Ability to successfully manage competing priorities while serving as a positive influence across the organization.
• Strong analytical and problem-solving skills with proven track of providing solutions to problems or issues.
• Demonstrated ability to manage complex processes with excellent project management skills.
• Strong skills in stakeholder management with a collaborative, diplomatic, and adaptive style that can work effectively within the organization.
• Excellent verbal, written, presentation and interpersonal skills with demonstrated ability to articulate and translate complex and technical processes into business language.
• Self-starter, able to work independently and results-oriented individual that can manage multiple priorities concurrently.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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