Senior Fix Engineer

Who we are

We provide the technology and expertise to empower financial institutions to build scalable and secure applications at speed. Our mission is to reinvent application development in the financial industry, building financial markets-grade applications, faster and easier with the Genesis Application Platform.

We place a premium on cultivating and preserving an inclusive and respectful company culture where the foundation of our success is a diverse workforce of individuals with unique perspectives, diverse identities, varied experiences, and a range of cultural backgrounds.  We have the vigor and passion of a startup and the skill and experience of a scale-up, consistently refining and exploring ways to make work better for everyone. 

What you will be doing

• Regular communications with an extensive client base to provide status updates, and successful solutions as well as document all activities for future reference.
• Tracking and monitoring client FIX connectivity (Prometheus / ITRS).
• Act in a strict change management regime, involving testing in UAT and like-live environments.
• Capacity management and tracking and management of audit requests.
• Small scale application upgrade, configuration and patching across multiple environments in line with requirements.
• Oversight, QA and sign off for all go live and production changes/upgrades.
• Contribute to departmental and company-wide process improvement.
• Participate in documentation of Critical Issues / Processes related to platforms and generic support.
• Operate as part of a shift rota, covering the hours of 06:00 – 15:00 IST (to cover APAC hours) including bank holidays.
• Weekend cover on rota.

What we are looking for

• Knowledge of FIX messaging/connectivity version FIX4.4 & 5.0 is a requirement.
• Prior experience in client onboarding and enablement (on platform) and client support will be big plus.
• Proven industry experience as a Support Analyst with at least 4-9 years of experience in supporting capital markets solutions that process financial instruments
• Prior experience in client onboarding and enablement (on platform) and client support will be big plus.
• Strong problem-solving and analytical skills.
• Previous experience in working with different teams as part of Incident / Problem management.
• Strong communication and interpersonal skills. Ability to explain technical concepts to non-technical persons with proven experience of working with business stakeholders and external clients.
• Willingness to take ownership for problem resolution and additional responsibilities where applicable.
• Good scripting and programming skills .
• High proficiency with Linux environments (Amazon Linux 2023, Redhat and CentOS).
• Good understanding of networking and client/server technology (http vs websockets and ports).
• Worked with and have an understanding of cloud computing and environments, ideally AWS hosting.
• Proven industry experience following Agile Software Development practices.
• Knowledge of the typical flows and functionality associated with handing business flows in one or more asset types; equities, fixed income, FX, listed future and option, OTC derivatives.
• The ability to constructively participate and critique in technical and functional discussions with talented
• technical architects and lead developers.
• Process excellence – a passion to achieve results though effective organization and process disciplines.
• Ability to work both independently and as part of a team.
• Ability to maintain confidence and composure in all situations.
• Self-starter with strong sense of ownership.

What we offer

• At Genesis, we recognize that taking care means looking after the whole self, both at and away from the office. We are committed to enhancing the well-being of our team members through flexible, individualized benefits.
• Competitive salary and a stake in the company’s success through a defined bonus  
• 18 days per year plus public holidays
• Top-level covers private medical healthcare insurance which covers Dependents as well
• A remote working allowance to help set up your home office. 
• A dedicated training allowance with access to a great portfolio of training providers 
• An annual wellbeing allowance to spend on anything that will benefit your mental and/or physical wellbeing. 
• Hybrid Working – If you are located within a reasonable commutable distance from one of our hubs, we encourage you to work from the office a minimum of one or two days per week. 
• A stake in our success through our Employee Equity Scheme  

Genesis Global is a proud Affirmative Action and Equal Opportunity Employer, committed to maintaining a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, pregnancy, protected veteran status, or any other legally protected status and will not be discriminated against based on disability.