Senior Executive, Wholesale Credit Ops (LO Team)

Posted Yesterday
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Centre, El-Hajeb
Mid level
Fintech • Payments • Financial Services
The Role
The Senior Executive in Wholesale Credit Ops is responsible for preparing and ensuring the accuracy of Loan Offer documents based on approved credit applications. They must comply with internal policies, manage team performance, and utilize banking systems for maintaining pre-approved limits and customer information while ensuring compliance and confidentiality.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

We are currently seeking an Senior Executive/Assistant Manager to join our Wholesale Credit Ops team, you will play a crucial role in preparing LO/SLO/LN (Loan Offer, Standby Letter of Offer, Loan Note) documents upon receipt of approved credit applications from our Account Relationship Managers (ARMs). You will ensure that all terms and conditions specified in the approved Credit Approval/Credit Review (CA/CR) are accurately transcribed into the LO documents. Compliance with internal policies and regulatory requirements is essential in this role.

Key Responsibilities: 

1. Functional:
  • LO Preparation and Accuracy: Responsible for the preparation and accuracy of LO/SLO/LN upon receipt of approved credit applications from ARMs, ensuring all documents are accurate, complete, consistent, and transcribe all terms and conditions as per approved CA/CR.
  • Compliance and Policy Adherence: Ensure all operations comply with internal policies and approved CA, protecting the Bank’s interest by maintaining proper records and adherence to policy and procedures.
  • Performance and Deadline Management: Assist the unit head or team leader in managing team performance, supporting the achievement of deadlines for the preparation of offer letters, and ensuring the turnaround time (TAT) for LO/SLO/LN issuance is met.
  • System Utilization and Support: Utilize banking systems such as LOAD$, AS400 (HOINQMENU), and SCLAS for maintaining pre-approved HP limits and checking customer information, thereby providing guidance and support to Business Centre and ARMs on LO related matters.

2. Managerial (team/group responsibilities):

  • Collaborate with team to ensure timely preparation of LO/SLO/LN and managing customer expectations for both internal and external customers to promote good customer experience.

3. Organizational (organizational responsibilities):

  • To maintain proper records and ensure compliance to policy and procedure and Bank’s interest is protected at all times.
  • To maintain confidentiality of borrower’s information at all times

Job Requirements:

Education/Qualification

  • Malaysian citizen.  
  • Bachelor's Degree or equivalent holder.
  • 3 years and above related experience of credit documentation.

Experience/Skills

  • Strong communication and interpersonal skills
  • Knowledge in land laws/Companies Act or credit documentation is preferable

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
On-site Workplace
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.

With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.

Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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