If you are looking to excel and make a difference, take a closer look at us…
Responsible to execute and support development initiatives that contributes towards the overall development for the digital banking platform or product enablement for products and/or services. The role entails delivering projects including planning, development, implementing, training and production support within stipulated SLA.
Functional (job responsibilities)
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Undertaking the roles and responsibilities to support HLB Internet Banking Platform and Mobile Banking.
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Possess analytical and product management skills, including understanding of how to interpret business needs and translate them into application and operational requirements.
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Assist team members in eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis
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Support and assists team members and project manager in product / channel development projects from inception, testing to implementation.
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Work closely with internal stakeholders i.e.: product managers, customer servicing channels, operations and IT to provide an integrated channel customer experience.
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Collaborate with relevant departments to establish the required support structure for the business, ie. from UAT to production and post production support
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Contribute to any other new assignment and project assigned by Management from time to time.
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Manage post implementation support as 2nd tier support to Digital Banking Operation team after project Go-Live for an agreed period of time (before handover to Application Support team).
Education/Qualification
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Degree Holder
Experience
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Fresh Graduate or preferable with at least 2 - 3 years project experience especially in the area of Internet Banking or Mobile Banking.
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Possess experience in Online Banking Operations or Product development will be an added advantage.
Special Skills
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Possess good communication and interpersonal skills
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Team player with the confidence to take the lead to communicate with internal and external stakeholders.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
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