Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
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Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
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Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
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Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
The Senior Manager, Software Engineering, is responsible for leading and managing one or more software engineering teams while overseeing the design, development, and implementation of current and future state engineering technologies. The Senior Manager owns the success of their software engineering team's product delivery, quality, and reliability. The Senior Manager serves as the teams' technical leader, representative, and SME while ensuring good collaboration between their engineering teams and other EHP departments.
II. Job Competencies
- Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
- Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
- Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
- Coaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
- Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one’s own and others’ emotions and adapts behaviors to accomplish intended results.
- Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
III. Essential Job Functions
- Responsible for direction, supervision, and coordination of the engineering team for client implementations, upgrades, business driven features, application quality and overall support of delivered products.
- Be a key representative for the team and effectively communicate the design, development, and implementation of software products.
- Oversee the escalation and resolution of high-priority requests to ensure the company’s needs are met professionally and on-time.
- Collaborate with operational owners and leaders to identify new and ongoing enhancements including backlog management and working with Product to build roadmaps.
- Collaborate with architecture, design & data as they develop and continuously improve our internal applications for ingestion, enhancement, modeling, aggregation, and publishing
- Empower team members to identify process improvements, set priorities, and implement best practices and ensuring alignment with PADU.
- Support the implementation of new engineering technology solutions bring ability to make technical decisions as well as dive into the applications.
- Responsibilities for people management including mentoring, coaching, providing clear and achievable goals.
- Effectively handle conflict including finding win/win in situations and avoiding “fanning the flames” and leading by example.
- Ensures products are delivered with full documentation, quality, support plan and monitoring.
- Use an agile mindset to identify, measure, and improve engineering processes including assisting in spring planning and accountability for all deliverables.
IV. Employment Qualifications
Desired Work Experience
5 to 7 Years
People Leadership Experience
3 to 5 Years
Desired Education
Bachelors Degree or Equivalent Experience
Other Preferred Knowledge, Skills and Abilities
- 5+ years of coding experience with .NET Core
- Extensive experience with Azure, Azure CI/CD and Azure DevOps using IaC and Terraform
- Strong REST API Development experience
- Strong Azure Service Bus experience (Queues / Topics / Subscriptions)
- Strong Azure Log Analytics / Azure Monitor experience
- Strong Test Automation experience
- Healthcare experience, highly preferred
- Excellent communication and collaboration skills, with a track record of working across teams to implement best practices in reliability and observability
- This position pays between $110,600 - $211,950 based on experience
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
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Innovation
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Work-Life Flexibility
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Leadership
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Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
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Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
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Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
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Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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What We Do
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services - redefining the possible in healthcare by empowering people to be the difference.
