Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
- Provide troubleshooting support as required by operations/engineering
- Analyze downtime incidents as per Equipment Failure, prepare recommendations, create action plans, and execute to eliminate recurrence
- Participate actively in the support of High Skills equipment breakdowns, which could impact the operation with extensive downtime
- Perform or review equipment/system Root Cause Analysis investigations
- Participate in risk assessment and continuous improvement initiatives (Kaizens, critiques, VSMs)
- Generate or support the generation of One-point-lessons for systems/equipment
- Identify, evaluate, develop / design, plan, and implement solutions for equipment/process improvement opportunities
- Development, execution and implementation of corrective and preventive actions (CAPAs)
- Assist in the generation of training materials and in providing training on scientific, and technical operations aspects of the equipment/systems
Education & Qualifications
- Bachelor's degree in Engineering and 5 years of directly related experience or Master's degree in Engineering and 3 years of directly related experience.
- Knowledge in MAXIMO – Owner (RSO), CDOCS – Editor, Owner, Reviewer, Approver, Data Verifier, QMTS – Deviation Initiator and Owner, Change Control Owner and GDMS – Owner.
- Fully Bilingual (Spanish & English)
What We Do
MENTOR Technical Group is a team of highly educated, superior trained, and dedicated professionals with expertise and experience to provide a complete portfolio of technical support and solutions for the FDA-regulated industry. MENTOR Technical Group delivers solutions with a flexible cost-effective approach to meet your company’s needs. Our purpose is to help you bridge the gap between your business strategies and results, by balancing three major aspects: People, Regulatory and Compliance, and Technology.
MENTOR Technical Group’s objective is to deliver reliable tailored solutions—from consultation to becoming part of your staff. This proximity helps us develop customized frameworks to help you unlock the hidden value in your plants, facilities, equipment, and staff, while optimally integrating resources, regulations, and technology.
MENTOR Technical Group’s commitment begins by getting involved from the conceptual phase up to the implementation phase of your projects. Our management staff has unparalleled experience in both the operating and consulting industries. We have over 200 technical staff members, which allows for efficient project execution.
At MENTOR Technical Group, we deliver on our commitments—every time, on time. Our enthusiastic highly skilled workforce consistently meets or exceeds client expectations. We don’t just perform for our clients; we work with integrity. Our professional staff takes pride in their work and acts with a sense of ownership.
