Senior Engineer, Techsupport - L2 (ETL & SQL)

Posted 14 Hours Ago
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Pune, Maharashtra
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Role
The Senior Engineer will manage and monitor ETL processes, utilize SQL for data management, write Python scripts for automation, and deliver timely resolutions to incidents and service requests while collaborating with development and infrastructure teams.
Summary Generated by Built In

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

  • Total experience 3+ years
  • Strong experience with ETL operations and SQL.
  • Proficiency in Python scripting for automation tasks.
  • Hands on working experience in ETL Concepts.
  • Proven experience in job monitoring and tracking scheduled tasks.
  • Ability to coordinate and collaborate effectively with development and infrastructure teams.
  • Excellent problem-solving skills and the ability to resolve business queries and service requests.
  • Strong analytical skills for troubleshooting and problem resolution.
  • Strong verbal and written communication skills to provide updates to customers and teams.
  • Willingness to work in a 24x7 shift rotation to ensure continuous monitoring and support.

RESPONSIBILITIES:

  • Manage and monitor ETL (Extract, Transform, Load) processes to ensure seamless data integration and accurate data flow.
  • Utilize SQL to execute queries, monitor performance, and ensure data accuracy.
  • Write and maintain Python scripts for automation and data handling tasks.
  • Track and manage scheduled jobs, ensuring they run smoothly and troubleshooting when necessary.
  • Address and resolve incidents and service requests within SLAs, ensuring minimal business disruption.
  • Work closely with development and infrastructure teams to resolve issues and optimize performance.
  • Monitor ticket progress and provide timely updates to customers regarding the status of their queries or issues.
  • Use strong analytical skills to identify root causes of problems and implement effective solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Top Skills

Python
The Company
19,994 Employees
On-site Workplace
Year Founded: 1996

What We Do

Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.

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