Senior Engineer - Observability

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Position Summary

As a Senior Engineer specializing in observability, you will deploy and manage technology to improve enterprise application reliability and performance optimization through advanced monitoring, logging, and tracing practices. Reporting directly to the Technical Lead of Observability Platforms, you will collaborate with application owners to implement observability solutions. Your efforts will provide our organization with relevant insights into the behavior of our critical applications, ensuring proactive identification and resolution of issues before they impact our customers.

Your Responsibilities:

• Monitoring System Integration: Administer and integrate monitoring systems into our BigPanda Monitor of Monitors (MOM), providing a comprehensive "pane of glass" for our Virtual Integrated Command Center operators.
• Advanced Observability Solutions: Implement and administer observability tools, including Dynatrace, to ensure comprehensive visibility into system performance.
• Performance Analysis and Optimization: Conduct analysis of system performance metrics, identify optimization opportunities, and collaborate with development teams to implement performance improvements, ensuring the scalability of our systems.
• Incident Response Expertise: Participate in incident response activities, applying your expertise to quickly identify issues. Conduct post-incident reviews to identify causes and recommend preventive measures.
• Knowledge Sharing and Documentation: Develop best practices for observability and share your knowledge with other team members through workshops and detailed documentation, promoting a culture of continuous improvement.

The Essentials - You Will Have:

• Bachelor's degree or equivalent years of relevant work experience.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Typically requires 5+ years of overall relevant technical experience
• 3+ years of experience in enterprise software engineering with modern programming languages and frameworks such as C#, Objective-C, Java, JavaScript, NodeJS.
• 1+ year of experience with one or more APM tools e.g., New Relic, Dynatrace, AppDynamics, Zabbix, Prometheus.
• Experience with distributed systems, microservices architectures, and cloud computing platforms (e.g., AWS, Azure).
• Windows and Linux administrator experience
• 1+ year experience working in an Agile/Scrum environment.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with Terraform
• Ansible experience
• Experience with ServiceNow integration
• Degree in Computer Science, Computer Engineering, Information Technology, or related field.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.