Amentum is currently seeking a Senior End User Support Specialist to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.
As a member of the team, you will:
Major duties include managing a fleet of radiation detection instrument control computers and ensuring continued compliance with corporate IT security requirements. This candidate will be responsible for ensuring computer systems are appropriate for the instrumentation requirements and will re-build or replace systems when necessary. Will troubleshoot supporting IT infrastructure including printers, scanners, label readers and barcode scanners. They will also assist to integrate new equipment and computer systems into our lab and other information management tools.
Minimum Qualifications:
- Must have an Associates in Computer Science and 4 years of experience OR High School degree/GED 7 years of experience OR equivalent.
- Related experience can be substituted for relevant education and vice versa.
- Must be able to have an Active DOE L clearance or DOD Secret.
- Unclassified Window Administration for Desktops, and Workstation systems experience for at least 2 years
- System Setup
- Familiarity of lab networking
- Familiarity with Firewall technology & management of private LANs/networks
- Excellent interpersonal and customer service skills
- Ability to effectively collaborate with other IT professionals
- Ability to work well in a collaborative team environment
- Experience in Enterprise IT infrastructure. This includes high level MS Windows desk top administration and domain administration knowledge
- Onsite support
Preferred Qualifications:
• Experience with quality assurance testing
• Prior work developing scripts for automating services tasks
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
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What We Do
Amentum is a premier global technical and engineering services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Germantown, Md., we employ more than 20,000 people in 48 states and 28 foreign countries and territories. Visit us at amentum.com to explore how we deliver excellence for our customers’ most vital missions.
