Senior Employee Survey and Engagement Associate

Division - Human Resources

Culture and Conduct The Human Resources (HR) Division is made up of a number of expert service teams whose role it is to help the FCA deliver its people priorities. This role sits within the Culture and Conduct Department, which plays a key role in creating a brilliant employee experience and an inclusive working culture for our people.

The Department covers core functions around:

• HR Business Partnering: Delivering a strategic HR Business Partner model which is insight led and adds value to the organisation
• Diversity, Equity and Inclusion - delivery of the FCA’s aspirations to foster a diverse and inclusive working environment that supports colleagues to be their authentic selves at work
• Employee Voice and Engagement: Creating an exceptional employee experience through ensuring that our colleague voice channels enable all of our people to feel they are involved and can tell us what matters to them most
• Community engagement – leading our approach to how we engage with our local communities

What you will be doing

Be responsible for operationalising FCA’s approach to employee engagement which will include;

• Working with the survey implementation project manager' at the beginning of the project, manage end to end design, delivery and evaluation of the annual FCA/PSR employee survey for 5,000+ employees, working in partnership with our technical, programme management and internal communications colleagues.
• Leading engagement and consultation with the Staff Consultative Committee
• Leading engagement and briefings on results with key stakeholders including our Executive Committee and SLT
• Gathering insight and information from employee feedback, working on local employee engagement/listening action plans, facilitating and bringing together an internal community of practice, working closely with HRBP
• Proposing any new ‘whole or organisation’ rhythm of surveying and continuous listening for the future, including setting out the design convention that users need to adhere to

What you will get from the role

• Opportunity to work with colleagues to develop insightful, evidence-based recommendations to improve and drive our overall employee experience and engagement
• Opportunity to partner with senior leaders across the organisation to shape, inform and influence the organisational response to survey results
• Design and deliver new capability to support employee voice outcomes as part our People Priorities and a new capability within the FCA to underpin employee voice
• Opportunity to manage contact with suppliers and delivery partners, such as system and technology teams to ensure that business requirements are met to agreed standards
• Development in data visualisation and evaluation

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of delivering digital employee engagement surveys and strategies
• Experience of managing successful HR projects and interventions, to ensure delivery of identified outcomes, and to agreed time and budgets
• Experience in analysing and utilising quantitative and qualitative organisational data to influence judgements and outcomes

Essential

• Experience of using Workday Peakon
• Experience of business change and user adoption in the introduction of new digital employee engagement surveys
• Experience of working alone and to project timelines, escalating problems where necessary and eliminating barriers using a pragmatic, solutions-based approach where possible, and keeping those that need to be informed updated
• Excellent relationship and stakeholder management experience at all levels of the organisation to gain credibility and drive outcomes
• Bring evidence-based perspectives, critical thinking and thought leadership as an HR professional
• Ability to develop internal and external networks and use these to assist delivery
• Passionate and knowledgeable about colleague experience and engagement and the impact on performance, attraction and retention

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Senior Associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa 
• A non-contributory Pension of at least 8%
• Life assurance
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded Senior Associate – Corporate
• Advert Closing Date: 5th January 2025
• CV Review/Shortlist: 7th January 2025
• Competency Based Interview: w/c 20th January 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Linda Bradley at [email protected] 
• For external applicants, please contact Chhavi Bartaria at [email protected] 

Applications must be submitted through our online portal. Applications sent via email will not be accepted.