Senior Director of Engineering

Posted 2 Days Ago
Hiring Remotely in USA
Remote
200K-215K Annually
Senior level
Healthtech • Telehealth
The Role
The Senior Director of Engineering will lead multiple teams, drive product innovation, manage operational goals, and collaborate with stakeholders to enhance software systems and processes.
Summary Generated by Built In

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

This position is a senior management role for a candidate who is motivated to lead a large or broad function or multiple diverse functions within a department or business unit. This position requires the capacity to problem solve complicated issues in sophisticated software systems and manage large teams. You will build innovative products with our collaborative, cross-functional teams, drive code quality and foster cross-team collaboration. As the #1 Telemedicine provider in the world, your work will be seen and used by millions of people each year.

Essential Duties and Responsibilities

  • Owns the Teladoc Member Experience Home screen
  • Manages 3-5 teams operating in critical areas working with product, design and other stakeholders
  • Has ownership and deep knowledge their teams are involved in.
  • Horizontally manages across the consumer org to drive positive change.
  • Implements operational and talent development goals for function.
  • Develops ideas for improvements to processes, products and services in line with department or business unit strategy.
  • Regularly works with cross-functional leadership on current business solutions
  • Foster collaboration between local and abroad development teams to drive consistency across all departments.
  • Review and analyze software operations to identify areas of potential modifications and improvements.
  • Advocate, evangelize and implement modern software engineering & agile best practices.
  • Manage a team and mentor the junior managers.
  • May have budgetary responsibility for a broad function or multiple functions within the department or business unit.
  • Regularly liaises with key internal and external stakeholders, typically members of leadership teams, to enable and execute commercial strategies and achieve business results.
  • Negotiates extremely critical matters with internal leaders or vendors/customers.
  • Responsible for the development of talent and leadership within area of responsibility.
  • Fosters positive culture from the top down.

                                                          

Supervisory Responsibilities

Yes

Qualifications Expected for Position

  • Bachelor’s Degree or higher in the STEM fields is highly preferred
  • Ruby experience is preferred.
  • At least seven years of relevant work experience required
  • At least three years in a leadership position required
  • Experience working in an Agile/Scrum development process required
  • Technically savvy and intuition and coach your team to make good technical decisions while not allowing perfect to get in the way of good.
  • Exemplary and effective mentoring skills
  • Embody the entrepreneurial spirit, with the ability to drive change and think outside the box.
  • You have full working understanding of Agile methodologies - Scrum, Kanban, SAFe, etc
  • Experience with cutting-edge cloud technology
  • Ability to consume and utilize new languages, design patterns, APIs and toolsets.
  • Ability to work in a fast-paced and collaborative environment.
  • HIPAA/HITRUST/Sarbanes-Oxley experience a plus.
  • Ability to speak directly and maturely with a different groups (Product Development, Engineering, Management)
  • Sees things from a user's point of view, and figure out the best system flow to implement requirements.
  • High degree of personal responsibility over designated duties.
  • Curious and flexible about new technology choices and approaches.
  • Ability to learn and apply new concepts and tools rapidly.
  • Consistent and organized.
  • Timely and eloquent communicator.
  • Focused on helping the team, and improving the health of our members.
  • Experience working in established codebases / technical stacks.

The base salary range for this position is $200,000 - $215,000In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

 

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. 
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. 
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. 
Focus on PEOPLE: Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion:At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Top Skills

Agile
Cloud Technology
Kanban
Ruby
Safe
Scrum
Software Engineering Best Practices
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The Company
Boston, MA
4,002 Employees
On-site Workplace

What We Do

Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

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