Senior Director, Account Management (Maternity Leave Coverage)

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
Senior level
Digital Media
The Role
This role involves post-sale client management, overseeing media campaigns, ensuring contractual obligations are met, and coordinating with various teams to deliver exceptional service and results.
Summary Generated by Built In

Bustle Digital Group is seeking a Consultant, Senior Director, Account Manager for our Client Experience team, on a contract basis, to cover a maternity leave beginning the end of May, running through the end of Q3, 2025. This consultant will be client-facing and will be responsible for executing post-sale production for robust media & custom content campaigns for the East Coast and Midwest region. This consultant is ultimately responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met as well as acting as a customer advocate and liaising between teams.


This is an independent contractor (1099) engagement. The ideal consultant brings a strong background in post-sale client success, branded content production, and media execution—able to step in and own the business for the duration of the engagement.


Time Commitment: 4 days/ week (Tuesday–Friday preferred)


Location: Remote (EST hours required; w/ access to NYC office)

Scope of Work

  • Provide best-in-class service by producing active programs independently, overseeing multiple elements, and acting as the primary contact for clients post-sale 
  • Understand all sold campaign elements & strategies to deliver on client campaign objectives 
  • Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work documents, and additional campaign trackers)
  • Coordinate with third-party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
  • Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.
  • Work closely with internal BDG Creative Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, video and photo shoots to name a few. 
  • Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
  • Partner with Distribution Marketing team to execute content distribution plans and manage performance via key social platforms 
  • Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Consultant Profile

  • 7-10 years advertising, agency, and/or publisher-direct experience
  • Available to work EST hours + 4x days per week 
  • Strong track record in client service
  • Branded content (e.g., video, articles, social, influencer, events) and media execution experience is essential
  • Strong attention to detail
  • Highly organized and the ability to multitask
  • Preferred: Proficiency with Keynote, Excel, Google, Monday.com

BDG is one of today’s leading global media companies with a portfolio of distinct digital and experiential brands that are shaping culture through its authentic and trusted storytelling. Audiences turn to our brands to hear from a set of diverse voices around the interests of engaging the next generation. Founded in 2013, the Company reaches over 223 million readers and social fans and serves hundreds of the world's largest advertisers.


Top Skills

Excel
Google
Keynote
Monday.Com
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The Company
HQ: New York, NY
850 Employees
On-site Workplace
Year Founded: 2013

What We Do

BDG is one of today’s leading, global media companies with a portfolio of distinct digital and experiential brands that are shaping culture. Over 100 million readers and 122 million social followers turn to our brands - Bustle, Elite Daily, NYLON, The Zoe Report, Romper, Scary Mommy, Fatherly, The Dad, W Media, Gawker, Input, Inverse, and Mic – to hear from a set of diverse voices around the issues and interests engaging the next generation. BDG was founded in 2013 and is headquartered in New York City.

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