Senior Digital Consultant
The Role…
Working in an agile, global team, you will lead research activities, working closely with stakeholders, designers, engineers, data scientists and product managers. Your communication and collaboration excellence will be essential to uncovering and defining the insights to drive design decisions that best meets the needs of our users
You will do…
- Take ownership for the management and implementation of end to end research and testing methods (discussion guides, interviews, surveys, observation) to uncover user needs and behaviours.
- Collaborate with product, design, and business teams to identify research opportunities and prioritise activities that align with business goals.
- Lead and facilitate workshops and testing sessions to gather insights and help drive design decisions
- Translate complex data into strategic insights and clear concise recommendations, including reports, presentations, and workshops, to communicate research insights effectively to team members and stakeholders, (internal and external)
- Collaborate with designers to integrate research into design decisions and testing sessions, helping to generate a wide range of ideas for improving the user experience
- Work across our internal teams to ensure we are sharing the findings and insights to steer decision making.
- Articulate the value and benefits of user research, mentoring product and design colleagues on best practices for embedding research into product development.
- Stay informed about industry trends, tools, and methodologies to continuously improve the impact of user research.
- Maintain all required skills and complete necessary training and act in line with our values and Code of Business
What you need…
- 5+ years experience as a mixed-method researcher, with a strong emphasis on qualitative research
- Agency/Consultancy and in house experience
- Experience in complex, data heavy B2B SaaS solutions
- Experience in conducting user research for advanced data analytics platforms
- Previous experience within Retail technology
- Experience in synthesising research using Dovetail
- Excellent stakeholder management, with the ability to influence and align cross-functional teams.
- Skills at prioritising and delivering research in ambiguous, dynamic environments.
- Basic UX design knowledge, advantage if you have experience in Object Orientated UX
- Experience in collaboration and Communication tools (Slack, Miro, Figjam, Dovetail, Askable, Jira, Microsoft Office)
What We Do
An award-winning global consulting firm working with clients across a diverse range of markets, industries and geographies.
We're a high-performance, hand-selected team of industry professionals, subject matter experts, career consultants, designers and developers. We take on our clients’ toughest business challenges to deliver lasting, tangible change. Our culture is built on entrepreneurialism, so our people play an integral role in building our business. Every member of our team is an owner of Elixirr through our share schemes, encouraging an ownership mindset by seeing real return for the work they put in every day.
Our roots are in strategy consulting. Our capabilities range from business model innovation to change management, and everything in between. Alongside the expertise brought in by Elixirr Digital, Insigniam and Hypothesis - we have a unique collection of capabilities to help supercharge every stage of our clients’ business journey. We are a global firm working across industries, combining our experience as consultants, entrepreneurs and practitioners to deliver bespoke solutions. We’re a firm of disruptors, risk takers and straight-talkers, challenging convention to help our clients change the game.
We are driven by one purpose. To be the best consulting firm in the world. We are Elixirr. The Challenger Consultancy.
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