Senior Digital Analyst

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

ABOUT THE JOB (JOB BRIEF): The Senior Digital Analyst is primarily responsible for the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques and operates within our Digital Analytics team. The Senior Digital Analyst uses data to perform more complex diagnostic analyses to provide answers to questions such as “Why did it happen?” and “What action can I take?” Through the use of cross-functional reporting and execution of complex analyses, mapping out processes and applying necessary controls, the Senior Digital Analyst identifies trends and outliers and suggest solutions to resolve business challenges or implement process improvements.

Success criteria include: leveraging business acumen, critical thinking, industry knowledge, trends, and anticipation of business need to inform analyses and recommendations; leading conversations with business partners and effectively communicate with all stakeholders; and providing solutions based on an understanding of impacts / intersections with other business partners and lines of business.

ESSENTIAL JOB FUNCTIONS:
• Provide moderate to more complex analysis and reports
• Leverage critical thinking and business acumen to develop insights, deliver analysis, and provide solutions to increasingly more complex business problems
• Develop and deliver presentations that include the right data and “tells the right story” to business partners
• Identify and anticipate business need, understand how to obtain information
• Make process improvement suggestions
• Effectively communicate key points to respective stakeholders, with the right amount of detail
• Review work product of junior staff; provide input, direction, and mentorship
• Lead conversations with business partners

REQUIRED QUALIFICATIONS:
• Master’s degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences and 3 years of relevant experience; or Bachelor’s degree in Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences and 5 years of relevant experience
• Proficient with:
o Microsoft Excel / PowerPoint
o Query writing/coding including complex joins

o Adobe Analytics or similar digital analytics tools
o Data visualization
o Analytical programming languages
• Knowledge of:
o Source systems
o Process flow
• Skill & ability to:
o Work with big data
o Navigate data warehouse and/or data supply chain

EXPECTED COMPETENCIES:
• Communication: Solid written and verbal communication skills; organizes material for brevity, persuasiveness, and impact; Effectively communicates key points to respective stakeholders, with the right amount of detail; Proactively shares information beyond those at the table who may have a need to know; Comfortable in situations where conflict is present; Demonstrated presentation development and delivery skills; Ability to create presentations that include the right data/information and tell the right story
• Leadership: Emerging leader across team; Serves as a role model – may coach and develop others; Provides direction / mentorship to junior staff
• Partnering / Influencing: Proven relationship building ability; Strong interpersonal skills; Can lead the conversation with business partners; Sought out to by business partners and team members; May coach and develop relationship building skills in others; Developing comfort with influencing and consulting typically with mid-level leaders
• Business Acumen: Understands assigned LOB strategy; Knows our industry, competition, and competitive environment; Possesses intellectual curiosity; Understands key drivers of financial results and business impact; Developing understanding of how business works
• Critical Thinking / Problem Solving: Leverages critical thinking and business acumen to provide solutions to increasingly more complex problems; Ties work with understanding of impacts / intersections with other business partners / LOB; Aware of potential pitfalls with each recommended solution; thoroughly vets and thinks through options before making a decision

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 03/13/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

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