Senior DevOps/SRE Engineer

About PatSnap

Patsnap empowers IP and R&D teams by providing better answers, so they can make faster decisions with more confidence. Founded in 2007, Patsnap is the global leader in AI-powered IP and R&D intelligence. Our domain-specific LLM, trained on our extensive proprietary innovation data, coupled with Hiro, our AI assistant, delivers

actionable insights that increase productivity for IP tasks by 75% and reduce R&D wastage by 25%. IP and R&D teams collaborate better with a user-friendly platform across the entire innovation lifecycle. Over 15,000 companies trust Patsnap to innovate faster with AI, including NASA, Tesla, PayPal, Sanofi, Dow Chemical, and

Wilson Sonsini.

About the Role

We are looking for a skilled and experienced Senior DevOps Engineer / Site Reliability Engineer (SRE) to ensure the high availability, stability, and performance of our business platform. This role will be central to designing and implementing scalable and maintainable DevOps architecture and automation systems to enhance operational efficiency. As a senior member, you will lead efforts in optimizing our operational standards, managing risk assessments, and fostering collaboration with our China-based operations team. If you are passionate about high-performance systems, security, and automation, we welcome you to join our team.

Key Responsibilities

• Ensure high availability, stability, and performance of business platforms, developing optimization strategies and refining operational standards and procedures.
• Lead the design and implementation of scalable, maintainable DevOps architecture and automation systems to streamline and enhance operational processes.
• Oversee security risk assessments, and lead the creation and implementation of security strategies to maintain system security.
• Evaluate and review the system architecture, process logic, performance, and stability, working closely with SRE and developer teams in China to address challenges effectively.
• Act as the primary incident commander for production environment issues, leading team efforts in troubleshooting and resolution, and ensuring timely response and resolution.
• Stay updated on the latest trends in technology advancements, organizing team learning sessions to foster continuous improvement.

Desired Qualifications

• Bachelor’s degree in Computer Science or a related field, with at least 4 years of experience in internet system operations or SRE roles.
• In-depth understanding of internet technology architecture, including expertise in microservices, Kubernetes, Docker, monitoring and alerting systems, CI/CD, logging systems, distributed caching, and database systems.
• Extensive experience in distributed systems and high-concurrency operations, with strong skills in fault diagnosis and system optimization.
• Proficient in cloud platform operations (e.g., AWS, Azure), with knowledge of MySQL, PostgreSQL, Redis, and familiarity with big data technologies and hybrid cloud architectures preferred.
• Skilled in at least one programming language such as Python, Go, or Java, with relevant development experience.
• Strong organizational and coordination skills, with the ability to guide team members in solving complex issues.
• Fluent in Mandarin to facilitate effective communication within a multilingual team environment.

Why Join Us

• Work with innovative DevOps and cloud technologies to drive impactful solutions.

• Be part of a collaborative, growth-oriented environment that emphasizes continuous learning.

• Engage in diverse DevOps areas, including system automation, security, and

performance tuning, for a comprehensive experience.